Receptionist

Job Description

Receptionist – Luxury Hotel

Location : Cape Town

Salary : Negotiable DOE

Kendrick Recruitment is now seeking a Receptionist for a prestigious luxury hotel located in Cape Town . This is an excellent opportunity for a professional and well-presented individual to join a dynamic team at a world-class property known for its refined service and exceptional guest experience.

Key Responsibilities :

Greet guests with professionalism, warmth, and efficiency

Manage check-ins and check-outs smoothly and accurately

Handle guest inquiries and reservations both in-person and via phone / email

Provide information on estate facilities, activities, and services

Maintain a neat and organized front desk and lobby area

Liaise with internal departments to ensure guest requests are fulfilled promptly

Process payments and handle administrative duties as required

Uphold a high standard of guest service at all times

Requirements :

Previous reception / front office experience in a hospitality or luxury environment preferred

Exceptional interpersonal and communication skills

Professional appearance and positive attitude

Strong administrative and organizational skills

Proficient in Microsoft Office and relevant reservation systems

Ability to multitask and work well under pressure

Flexible and reliable with a team-oriented approach

Fluent in English; additional languages are an advantage

This is the perfect role for someone with a passion for hospitality and a desire to grow within a luxury environment.

To apply, send your CV to Kendrick Recruitment today.

Requirements

Minimum 3 years experience