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Apart Hotel Receptionist
Level-UpCape Town, Western Cape, South Africa21 days ago
Job type
- Quick Apply
Job descriptionBased in Cape Town Empathetic with high emotional intelligence Excellent in verbal and written communication Acutely aware of the body language of others On-time, in the right place at the right time and ready with a smile Tech-savvy Calm under pressure Crazy proactive Detail oriented A Team player! You do your best to help your team.
This role is all about delivering those WOW moments to our guests. Together with your fellow Receptionists, you'll spend your day welcoming guests to our amazing Apart Hotels in Cape Town, recommending unique experiences in and around the city, and ensuring our guests are always happy.
What you'll be doing :
- Make sure our guests are happy!
- Welcome guests as they arrive and make sure they have the best possible check-in
- Represent The Company to clients and guests who contact the property
- Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
- Answering emails, messages and phone calls
- Creating bookings and taking payments
- Co-ordinating Concierges
- Problem-solving with your Team daily
Here is our description of the ideal person for this job :
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Receptionist • Cape Town, Western Cape, South Africa
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