Implementation Engineer

Overview

We are seeking an experienced Implementation Engineer to join our team and play a key role in deploying and maintaining complex insurance systems. In this role, you will configure and customise the Sapiens IDIT platform to support a wide range of insurance products, workflows, and compliance requirements.

You will be responsible for setting up products, workflows, documents, user roles, payment plans, and claims processes using IDIT setup wizards, while collaborating closely with Business Analysts to translate requirements into functional system configurations. The role also involves testing, managing promotions, supporting release pipelines, and resolving system defects.

What we’re looking for :

• 3–6 years’ experience in insurance technology implementation (Sapiens IDIT, Guidewire, Duck Creek, Tial, or similar).
• Strong technical background in SQL, APIs (REST / SOAP), XML / JSON.
• Solid knowledge of insurance products (motor, property, liability, commercial lines) and compliance (FSCA, POPIA).
• Excellent problem-solving, communication, and stakeholder management skills.

This is a techno-functional role that requires both business knowledge and technical expertise to ensure seamless system integration and customer satisfaction.

PII / POPI Act notice : In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form, you give PBT your consent.

"If you have not heard from us in two weeks, please note that you were unsuccessful for the role. However, we will keep your resume on file and reach out if any other suitable opportunity arises in the future".

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