Senior Front of House Manager

Duties :

Overseeing the day-to-day operations of the restaurant, including dining area, staff and customer service.

Leading and motivating a team of talented individuals, ensuring a harmonious work environment.

Implementing and maintaining exceptional service standards, focusing on guest satisfaction.

Stock management

Monitoring and optimizing restaurant performance, cost control and inventory management.

Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards.

Handling guest feedback and resolving any issues or concerns promptly and professionally.

Requirements

A formal qualification

At least 3 years proven experience as a Restaurant Manager or in a similar role within the hospitality industry.

Strong leadership skills and the ability to inspire and motivate a team.

Own transport / valid drivers license

Excellent knowledge of restaurant operations, including food and beverage service, beverage planning and inventory management.

Exceptional customer service skills with a keen eye for detail.

Outstanding communication and interpersonal skills to effectively interact with guests, staff, and other departments.

Strong problem-solving abilities and the capacity to handle challenging situations with grace and professionalism.

Proficiency in Gaap and basic computer skills.

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