Academic Operations (Academic)

IIE Rosebank CollegeJohannesburg, ZA

3 days ago

Job description

Job title : Academic Operations (Academic)

Job Location : Gauteng, Johannesburg

Deadline : October 31, 2025

Quick Recommended Links

Jobs by Location
Job by industries

StartFragment

Job Purpose :

The role of the Academic Operations Coordinator is to coordinate, implement, provide support and generally oversee the events and initiatives to enhance and improve the overall student experience. To manage assigned programmes, Lecturers and Students through effective communication, liaison and service delivery

Duties & Responsibilities :

Client Liaison & Communication

Consult with students / parents daily to resolve or assist with queries or requests

Sustain relationships with external service providers

Escalate queries / requests within the campus communication protocol and ensure effective information sharing / referral

Prepare communication for notice boards and display in designated areas

Inform students / lecturers of all academic planner or timetable changes

Capture and update student notes on CAMS

Process application for credits and extension of studies

Academic Admissions and Delivery

Implement academic programme updates

Attend and assist in departmental meetings

Assist and participate in student events on and off campus

Process academic queries / requests to ensure timeous feedback; i.e. intercampus transfers, academic credits, subject re-writes, special assignment requests, results, academic material and time table matters, etc.

Ensure course entrance requirements are met

Refers International Student Applications to designated person on campus

Print and distribute lecturer information / material

Review Assessment Timetable in conjunction with Academic Operations Officers.

Academic Administration

Collates and verifies orders for education material (students and lecturers).

Manages the administration of student files.

Administers external institute programmes

Manages deadlines for completion of data / spreadsheets for reports.

Documents academic query / request processes and outcomes.

Compiles graduation lists in conjunction with Academic Operations Officers.

Assist campus management and National with graduation.

Identifies resources required to run programmes and ensures these are sourced timeously.

Reviews assessment timetables in conjunction with Academic Services Officer.

Captures timetables, Lecturer and Program Managers (PM) information on ALIAS / SAM and CAMS.

Assist with student and lecturer’s orientation.

Assists the manager in setting up the student / lecturer timetables.

Assist with student letters for, but not limited to; renewal of Visa / study permits, plagiarism, phase out / pre-requisites and proof of registration.

Assist students with extension of studies, internal and external credits, reweights, special and discounted exams, remark of exams / tests and mishap exams

Assist with student with, but not limited to; registration, open days, collection of assignments and filing, assisting with replacement tests and supplementary exams.

Assist the team during all Internal and external audits

Compliance – policy implementation

Report deviations via academic query to the management.

Give input on the annual policy review process.

Educational Requirements

Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in Business Administration

Minimum Work Experience

2-3 years experience in Administration and customer services

Competencies

Attention to detail

Customer service orientated

Ability to effectively cope with change

Deadline orientated and can work well under pressure

EndFragment

CLOSING DATE : 21st October,2025

Administrative / Management jobs

Create a job alert for this search

Academic • Johannesburg, ZA

Related jobs

Promoted

Graduate : Operations-JHB

UnitransJohannesburg, ZA

Job title : Graduate : Operations-JHB.Job Location : Gauteng, Johannesburg.We are seeking a Logistics and Transport Management Trainee. This role will focus on developing the practical experience wit...Show moreLast updated: 30+ days ago

Promoted

Assistant Store Manager

LovisaBenoni, Gauteng, South Africa

Lovisa is global, and its growth is infectiously energetic.An early step in a Management Career in Fashion.Top-notch training for becoming a support manager (and piercing training!).Opportunity to ...Show moreLast updated: 30+ days ago

Promoted

Executive Dean : Academic

ADvTECHJohannesburg, ZA

Job title : Executive Dean : Academic.Job Location : Gauteng, Johannesburg.The Executive Dean : Academic provides strategic academic leadership across key areas, including teaching and learning (in b...Show moreLast updated: 22 days ago

Promoted

Dean : Faculty of Commerce

ADvTECHJohannesburg, ZA

Job title : Dean : Faculty of Commerce.Job Location : Gauteng, Johannesburg.To provide academic and strategic leadership, sound governance, development of academic capacity, and representation for t...Show moreLast updated: 22 days ago

Promoted
New!

SAP Specialist

AMT Placement ServicesSasolburg, South Africa

We're Recruiting : SAP Specialist / Performance Analyst.Location : Sasolburg or Secunda.Contract : 6 Months (Starting 1 January 2026). SAP Specialist / Performance Analyst.Degree in Engineering, BCom, ...Show moreLast updated: 18 hours ago

Promoted

Procurement Officer

Greys PersonnelEast Rand / Bedford View / Germiston / Isando, South Africa

Procurement, Supply Chain, or Purchasing Management.Excellent communication, analytical, and problem-solving skills.Ability to work independently and manage multiple priorities in a fast-paced envi...Show moreLast updated: 13 days ago

Lecturer : Bachelor of Education

Lyceum CollegeRandburg, GT, za

Quick Apply

The Lecturer is responsible for delivering high-quality, innovative education, aligned with institutional goals, regulatory standards, and industry needs. The role encompasses teaching, curriculum d...Show moreLast updated: 20 days ago

Head of Faculty - Education Faculty

Lyceum CollegeRandburg, GT, za

Quick Apply

The Head of Faculty (Education) provides strategic leadership, academic direction, and operational oversight of the Faculty of Education. The incumbent is responsible for ensuring academic excellenc...Show moreLast updated: 10 days ago

Promoted

Operations Manager

Wild Dreams HospitalitySabi Sands, South Africa

As the Operations Manager, you will play a pivotal role within the leadership team, overseeing the seamless coordination and management of all guest-facing and operational departments.This position...Show moreLast updated: 1 day ago

Promoted

Temporary Academic Support Administrator

Optimi LearningCenturion, ZA

Job title : Temporary Academic Support Administrator.Job Location : Gauteng, Centurion.Optimi is looking for highly motivated individuals with good communication skills to join the team as Academic...Show moreLast updated: 6 days ago

Head Of Academics

Invictus Education GroupJohannesburg, GT, za

Quick Apply

We are searching for a Head of Academics for the International Hotel School, Sunninghill Campus.The purpose of this role is to manage the quality of provision, support and compliance across the aca...Show moreLast updated: 14 days ago

Promoted

Lodge GM / Lodge Management Couple

Hospitality HireSabi Sands, South Africa

Africas most celebrated wilderness areas.You will oversee every element of lodge life, ensuring that exceptional guest experiences, conservation integrity, and operational excellence exist in perfe...Show moreLast updated: 4 days ago

Promoted

Campus Bursar

ADvTECHRandburg, ZA

Job Location : Gauteng, Randburg.The Campus Bursar shall report directly to the Senior Financial Administrator and School Principal. The Campus Bursar is responsible for overseeing the schools full ...Show moreLast updated: 15 days ago

Promoted

Head IV (P5) (Division for Teaching Excellence : Centre for Academic Planning and Quality Promotion) (Re-advert)

University of JohannesburgJohannesburg, ZA

Job title : Head IV (P5) (Division for Teaching Excellence : Centre for Academic Planning and Quality Promotion) (Re-advert). Job Location : Gauteng, Johannesburg.The Centre for Academic Planning and...Show moreLast updated: 24 days ago

Promoted

Graduate Trainee - Finance

Boardroom AppointmentsSandton, South Africa

Graduate Trainee - Finance - 12 Month Contract.Finance, Accounting, Economics, or a related field.Excellent communication skills (written and verbal). Strong attention to detail and ability to follo...Show moreLast updated: 30+ days ago

Promoted

Operations Manager in Training

Bidvest Protea CoinCenturion, South Africa

Participate in an intensive development program covering all aspects of integrated security service operations management. Gain hands-on experience in security operational planning, workflow optimiz...Show moreLast updated: 30+ days ago

Promoted

Pre-Owned Operations Manager

Jobs 4 AllIsando, South Africa

The Pre-Owned Operations Manager will.Over time, the role will develop into leading a structured Pre-Owned Division, expanding resale networks, enhancing market presence, and driving profitability....Show moreLast updated: 2 days ago

Promoted

Study Start-Up Lead (SSUL)

RocheJohannesburg, ZA

Job title : Study Start-Up Lead (SSUL).Job Location : Gauteng, Johannesburg.Are you driven by the idea of delivering clinical trials that make a meaningful difference in the lives of patients? As p...Show moreLast updated: 9 days ago