Key account manager

Overview

Do you thrive on relationships, results, and making a meaningful impact? At Raizcorp, we are on the hunt for an exceptional Key Account Manager (KAM) — someone who knows how to build client loyalty, grow account revenue, and connect the dots between data, strategy, and heart. If you love nurturing client relationships, unearthing new opportunities, and helping businesses grow, this is your next role.

This is not a passive account maintenance role. You will be the go-to for a portfolio of high-value corporate clients. Your mission? Keep them happy, show them results, and ensure they renew — and renew again. You will drive retention, upselling, and cross-selling by building deep, trusting relationships, and delivering real, visible value.

From delivering quarterly presentations to arranging meaningful touchpoints, your job is to make sure every client feels seen, understood, and fully serviced.

Your daily tasks in this role :

Responsibilities

• Build and nurture relationships with key clients through regular meetings and updates.
• Deliver clear, confident presentations on programme impact and ROI.
• Ensure client contract renewals are secured and growth opportunities are explored.
• Facilitate introductions between clients and entrepreneurs.
• Coordinate and deliver all programme reports, verification packs, and branding items.
• Log and track all activity in our CRM system (Salesforce) - because if it is not logged, it didn’t happen.
• Manage ad hoc client requests with speed, grace, and professionalism.
• Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

Qualifications

Purpose & Impact

If purpose and meaning is what you are after, we are the right place for you : We are not in the business of ticking boxes — we are in the business of growing people. Raizcorp is Africa’s leading business accelerator. We collaborate with entrepreneurs from underrepresented backgrounds and help them build businesses that thrive. When you succeed in this role, real people — entrepreneurs, families, communities — experience real change. You will not just manage accounts. You will witness the direct impact of your work as lives are shifted and businesses blossom under your care.

This is account management with purpose. With heart. With legacy.

Compensation

Compensation :

We believe that meaningful work should come with meaningful support. Here is what you can expect :

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