Product Specialist

Human Resources Generalist | Internal Recruiter | CV Writer | The Smiling Type

About Us

We drive value and peace of mind by constantly delivering an unsurpassed customer experience offering a comprehensive suite of innovative, value-added products through a single point of entry to our customers, motor dealers and motor manufacturers.

Role Summary

The Product Specialist plays a pivotal role in driving the success of insurance and motor value-added products. This role bridges the gap between product development, operations, sales, and customer service, ensuring offerings are competitive, compliant, and aligned with market needs.

Responsibilities

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customer expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimise risk and deliver quality requirements specifications.
• Resolution of findings that are as a result of internal or external audit.
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.
• Manage own development to increase own competencies.
• Management of training material and policy wording amendments and enhancements.
• Understanding of organization processes and roles in order to align all product and project initiatives.
• Handling of Steerco and Product Forums as well as client meetings.

Qualification and Requirements

Skills & Attributes Required

If you meet the above requirements, we would love to hear from you. Please send your application to

Please note that only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Closing Date : 28 October 2025

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