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Business Relationship Manager

FNB South AfricaCape Town, ZA

8 days ago

Job description

Job title : Business Relationship Manager

Job Location : Western Cape, Cape Town

Deadline : October 05, 2025

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Job Description

To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.

Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

The Ideal candidate must have the following exposure :

Manage cost to income to increase profitability and efficiencies for the business.

Enhance business performance and profitability.

Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.

Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.

Develop and manage key stakeholder relationships that enable achievement of operational objectives.

Drive the achievement of customer migration by recommending solutions and improving efficiencies

Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.

Define a sales strategy and delivery plans in support of the strategic business objectives

Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.

Ensure compliance to legislative and audit requirements and adherence to relevant processes.

Compile reports that track progress and guide business to make informed decisions.

Ensure compliance to legislative and audit requirements and adherence to relevant processes.

Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you :

Have obtained 2-3 years in a Business Relationship Manager role in the Commercial Banking environment

FAIS Accredited qualification (NQF level 6, 7 etc.)

Exposure to Credit Applications in Agric space environment.

RE qualification

Credit Management exposure a must

Have experience of dealing with high level customer queries

Are not an unrehabilitated insolvent

 You will have access to :

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

 We can be a match if you are :

Adaptable and curious

Sales driven

Thrive in a collaborative environment

Client-centric

End Date : October 5, 2025

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Relationship Manager • Cape Town, ZA

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