Administrator and Telesales

Bright Search Recruitment (Pty) LtdRandpark Ridge, South Africa

9 days ago

Job description

Qualifications and Experience

Education :

Matric (Grade 12) essential .
Certificate or Diploma in Office Administration, Sales, or Business Management advantageous .

Experience :

24 years experience in administration and telesales (preferably in an office automation, ICT, or service-based company ).

Experience with office automation products (e.g., Canon, Ricoh, Konica Minolta, Kyocera, HP) advantageous.

Experience using CRM systems and MS Office (Word, Excel, Outlook) essential.

Skills and Competencies

Excellent communication and telephone etiquette.

Strong administrative and organizational skills.

Good time management and ability to multitask.

Confident and persuasive sales personality.

Attention to detail and accuracy in data entry and record-keeping.

Customer-focused with a professional, friendly attitude.

Computer literate proficient in Microsoft Office Suite and CRM software.

Personal Attributes

Self-motivated and results-driven.

Professional and well-spoken.

Reliable, trustworthy, and team-oriented.

Positive attitude and willingness to learn.

Ability to work under pressure and meet targets.

Key Performance Indicators (KPIs)

Number of new qualified leads generated weekly.

Conversion rate of telesales calls to appointments or sales.

Accuracy and timeliness of administrative documentation.

Customer satisfaction and retention levels.

Support efficiency for the sales and service teams.

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Administrator • Randpark Ridge, South Africa

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