Senior Manager : Human Capital Operations (South Africa)
ZEDA LimitedKempton Park, Gauteng, South Africa9 days ago
Job descriptionEnsure compliance with South African labour legislation (LRA, BCEA, EE Act, SDA, OHSA) and company policies Implement and maintain governance frameworks across all HC processes and decisions Identify and mitigate people-related risks proactively through robust controls and monitoring Lead and oversee disciplinary, grievance, and dispute processes, ensuring procedural and substantive fairness Represent the company in external dispute forums, including CCMA or Bargaining Council conciliations and arbitrations. Lead workforce planning initiatives to ensure organisational structures are optimised for efficiency and agility Partner with business leaders to identify and address current and future talent needs Drive leadership development and succession management processes for critical roles Oversee the implementation of the talent review and HIPO development processes Strengthen internal talent mobility and retention through proactive talent management. Champion a culture of continuous learning, capability development, and leadership growth Partner with the Learning & Development team to deliver impactful programmes that address identified skills gaps Support managers in embedding learning outcomes and performance improvement. Promote a performance-driven culture aligned to organisational goals and values Partner with the Remuneration and Benefits team to ensure equitable pay and fair application of remuneration and reward policies Provide strategic input into annual salary reviews, incentive allocations, and recognition frameworks Use data to drive reward decisions that support engagement and retention. Provide strategic oversight and guidance on all Disciplinary Enquiries (DEs) and grievance matters Ensure all ER practices uphold procedural and substantive fairness and are consistent with company policy and labour law Analyse ER trends to identify emerging risks and recommend proactive interventions Drive employee engagement initiatives, monitor climate, and support action planning post-surveys Champion employee wellness initiatives and promote a healthy, safe, and inclusive work environment. Drive Employment Equity and Skills Development compliance and ensure achievement of transformation targets Oversee functional Employment Equity and Skills Development Forums across business units Provide quarterly transformation insights and reporting to management and governance structures Foster a culture of inclusion and belonging aligned with organisational values. Lead the people dimension of organisational change initiatives, ensuring engagement and adoption Partner with business leadership to embed culture shifts and align structures, systems, and people Promote innovation and continuous improvement within the Human Capital function Champion digitisation and the use of technology to enhance HC efficiency and employee experience. Create and maintain a climate conducive to performance to ensure that the company delivers against objectives Provide clear direction and decisive leadership to direct reports, ensuring all are aligned to the goals and have a clear purpose Set clearly defined performance standards / targets for direct reports, holding them accountable to achieve these and providing support and guidance where needed Create and maintain a constructive atmosphere within the team, engaging and motivating direct reports to always give their best, while respecting any areas of diversity (whether areas of expertise, cultural, gender, age, background, etc.) Ensure direct reports adhere to set business policies and procedures, emphasising the importance of general discipline at work and objectively correcting and handling any deviations as they arise Set the example to the team and deliver on the employee value proposition by leading the team and the business in line with the Zeda Leadership pledge Support and encourage direct reports to drive their own individual development plans in order to further grow as professionals in their jobs. Build and maintain strong, professional partnerships with executives, people managers, employees, and external stakeholders Partner cross-functionally with Centres of Excellence (OD, Talent, Rem and Ben, Employee Relations) to deliver integrated solutions Represent the HC function at internal committees, governance structures, and external forums Influence business decisions by providing credible, data-informed people insights. Bachelor’s degree (NQF 7) in human resources, Industrial Psychology, Human Sciences or related field Valid Driver’s License. Postgraduate qualification (NQF 8) in Business, Human Capital, or Organisational Development. Minimum 10 Years’ Human Capital experience, with at least 5 years in a managerial or strategic business partner role 5-10 years’ In-depth knowledge of South African labour legislation, industrial relations, employee relations and employment equity frameworks 5-10 Years’ Proven experience managing Disciplinary Enquiries (DEs), complex ER cases, and representing the company at CCMA at conciliation and arbitration 5-10 Years’ Demonstrated success in organisational transformation, leadership enablement, and strategic workforce planning.
Senior Manager : Human Capital Operations (South Africa)
The Senior Manager : Human Capital (South Africa) serves as a strategic business partner, accountable for leading and executing the Human Capital agenda across the South African operations. The role provides strategic direction, governance, and leadership across all people-related functions to enable business performance, organisational agility, and transformation.
The incumbent drives the implementation of people strategies that build leadership capability, foster a high-performance culture, and ensure compliance with South African labour legislation.
Key Deliverables and Outputs
Strategic Leadership and Business Partnership
- Partner with the Executive : Chief Human Capital Officer and functional executive leaders to translate business strategy into actionable people priorities
- Lead the design and execution of the annual Human Capital plan, ensuring alignment to business and HC strategy objectives
- Provide strategic insights on workforce trends, organisational design, and leadership capability
- Act as a trusted advisor and coach to executives and senior management
- Use people analytics and reporting to drive decision-making and track impact of HC interventions.
Governance, Risk and Compliance
Workforce Planning, Talent and Capability Management
Learning and Development
Performance, Reward and Recognition
Employee Relations and Engagement
Transformation, Diversity and Inclusion
Change Management and Organisational Effectiveness
Stakeholder Management
Academic Qualifications
Advantageous
Note
Will be required to travel occasionally to regional branches and operational sites within South Africa.
Work Experience
Advantageous
Experience leading large-scale change and transformation initiatives
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Human Capital Manager • Kempton Park, Gauteng, South Africa
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