Strategic Growth / Product Manager (Fintech / Payments)

Strategic Growth Director FINTECH (JHB or CT)

Global Payments Infrastructure Firm

As the strategic advisor and primary point of contact for some of our client’s largest enterprise clients (account size of $100k+ per month), you will manage relationships at all levels of our global client base, including executives, middle-layer management, and operational team members.

• You will work closely with various internal teams, such as sales, marketing, support, product managers, engineering, and our c-suite, to direct our business efforts and build world-class partnerships with our clients
• The ideal candidate is an independent, high-achieving individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. You have exceptional interpersonal skills, naturally, take initiative, and use first principle thinking to solve problems.
• This is an opportunity to work at one of Africa’s leading fintech scale-ups in a role that is highly strategic.

Is industry experience important for this position?

Strong indication of ability to manage and build strategic relationships

Who will this new hire work most closely with? Who will they work with cross-departmentally? Please name key individuals.

What are the non-negotiable qualifications, skills, personality traits, and experiences must this person have?

Qualifications & Experience

Leadership & Strategic Capabilities

Interpersonal Strengths

Mindset & Work Style

Logistics

What skills are coachable or nice-to-have?

What is the role scope and responsibilities?

Client Success & Retention

Commercial Growth : Adoption, Upsells & Cross-Sells

Product Performance & Strategic Enablement

Service & Support Excellence

Cross-Functional Collaboration

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