Claims Handler

Job description :

The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.

Responsibilities :

• Liaising with Clients with regards to Claim requirements
• Checking of Cover vs Claim and checking Merits accordingly
• Register and Manage Claims on Broker Admin platforms and Direct
• Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
• Building of strong relations with colleagues and ensuring adherence to all processes
• Quotations on new policies
• Advising on amendments to existing policies
• Record keeping on the CRM system

Minimum Requirements :

Skillset Required :