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Educational Assistance Programme Coordinator
Business Unit : Discovery Central Services
Function : Bursaries
Date : 15 Oct 2025
Educational Assistance Programme Coordinator
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Description
This role will provide end-to-end administration of the organisation’s educational assistance through Employee Bursaries, Educational Assistance Loans, Bursary Buy-Ins, Bursary Buy-Outs, Clawbacks, Employee Relative Bursaries, Student Bursaries, Ad Hoc Bursary Payments and the Adrian Gore Fellowship Award Bursaries ensuring efficient processes, compliance with policy, and accurate payroll integration.
This role supports employee development by maintaining the integrity and smooth operation of all bursary-related systems and transactions, including audits, reconciliations, and stakeholder engagement
Job Responsibilities may include but are not limited to :
Manage end-to-end of Educational Assistance processes, including opening cycles, application process, document management, payroll processes and closing cycles.
Liaise with Skills Development regarding Bursary Cycle timelines.
Attend Bi-Annual BC Kick off Meeting.Administer Employee Bursary Cycle, ensuring all documents are uploaded on DevMan.Review, validate, and reconcile bursary applications.Administer bursary system access for Bursary Committee members.Prepare and communicate Bursary cycle progress stats weekly during application process.Prepare and submit payment schedules for CFO sign off and payroll processing.Track submission of exam results at the end of each semester.Perform application and system clean-up activities pre-cycle.Resolve Educational Assistance queries within agreed SLA.Educational Loans :Administer Educational Loans received, ensuring all documents are uploaded on DevMan.
Review, validate and reconcile applications.Prepare and submit payment schedules for CFO sign off and payroll processingUpload payment templates and monitor proof of payment.Maintain accurate loan repayment tracking.AGFA :Initiate applications for selected candidates received from the AGFA Team.
Manage AGFA application admin, tracking and documentation.Obtain approval and process finance documentation for payment.Buy-in / Buy-out & Clawback Administration :Handle invoicing to / from previous and new employers.
Process clawbacks for employee exits or academic failure.Ensure payslip records are accurately updated.Group & BU Programmes :Initiate applications for selected candidates
Manage application admin, tracking and documentation.Obtain approval and process finance documentation for payment.Ad Hoc Bursary Support :Create employee profiles and facilitate once-off or non-standard bursary payments.
Follow bursary process and update payroll with benefits.Develop and maintain reporting systems that track the performance of educational assistance programmes. Implement regular reviews to identify areas for enhancement and work on the continuous improvement of processes, systems, and toolsKey Stakeholders :
Internal Stakeholders :Human Resources (HR) TeamsProcurementPayroll TeamsFinance DepartmentFirst Line SupportGroup Skills Development ManagerTalent & Performance TeamsLine ManagersAGFA TeamEmployeesInternal AuditorsSystems SupportSkills Development TeamExternal Stakeholders :Educational Institutions (Universities, Colleges, Training Providers, Book Vendors)External AuditorsStrong attention to detail and numerical accuracyExcellent organisational and administrative skillsAbility to work independently and meet tight deadlinesStrong communication and interpersonal skillsHigh level of confidentiality and discretionProactive, with a problem-solving mindsetSystem-driven with the ability to learn HR platforms quicklyMatric with a relevant HR / Finance / Business Administration qualification (Diploma or higher)Education
Relevant 3-year Degree and / or Post Graduate QualificationWork Experience
Minimum 2–3 years’ experience in HR administration or employee benefitsExperience working with HR systems and payroll platformsAdvanced Excel skills (including reconciliation templates)Knowledge of financial documentation and audit principles an advantageKnowledge and understanding of the Higher Education landscapeTechnical Skills or Knowledge
Required
Service and Administration skillsExcelConsulting SkillsData analysisData quality and data governance conceptsPreferred
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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