Reservations and Revenue Manager

This role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and proven track record in managing reservations for high-end properties.

REQUIREMENTS :

• Grade 12 and relevant tertiary qualification, with 3+ years Reservations Manager experience (within the luxury / 5
• environment strongly preferred).
• Strong leadership, communication, and people management skills.
• Proficiency in hotel booking systems (e.g., Protel Air or similar), as well as experienced in MS Office and Excel.
• Knowledge of revenue management principles and systems.
• Exceptional attention to detail and organisational abilities.
• Guest-focused with excellent interpersonal skills.
• Ability to work under pressure in a fast-paced luxury environment.
• Availability to work within opening hours (e.g. public holidays, weekends as required).

RESPONSIBILITIES :

inquiry to confirmation.

Lodge Sales Manager and external stakeholders.

receive the best service possible.

This is a live-out position.