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Snr Site Account Manager

FLSmidthRoodepoort, ZA

15 days ago

Job description

Job title : Snr Site Account Manager

Job Location : Gauteng, Roodepoort

Deadline : October 12, 2025

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Role Purpose :

Accountable for sales and overall strengthening of relationships to designated customers within a defined geographical area. Contributes significantly to territory’s overall growth by applying knowledge of multiple FLS product and services offerings along with sustained customer relationships.

Business Development : Develop and execute strategies to reduce white spots, increase wallet share, and capitalise new opportunities (e.g. M&A, agent agreements)

Customer Relationship Development / Prospecting : Indicate key customer stakeholders and develop / implement relationship management plans for potential customer accounts

Customer Relationship Management / Account Management : Maintain a plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers. Enable two-way flow of information, regularly exchanging feedback and recommendations

Customer Needs Clarification : Apply LoM principles; Set clear objectives for each sales call / meeting, tailor content to appeal to customers, ask relevant questions, and effectively respond to areas requiring further explanation

Sales Opportunities Creation : Develop a network within the sales territory and overall industry and represent the organization both internally and externally to identify sales opportunities, promote FLS, and enhance its reputation.

Sell Customer Propositions : Identify the products and / or services offered by the organization that meet the customer's needs; present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.

Promoting Customer Focus : Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

CRM Data : Manage current, quality customer information in the CRM system

Data collection & analysis : Capture and apply data to illustrate pipeline development (e.g. installed equipment data)

Operational Compliance : Adhere to company policies, processes, and code of conduct

Personal Capability Building : Participate in development activities, apply new tools, and maintain current understanding of industry trends

Technical Capability Building : Participate and complete certification on FLS Technologies and develop core understanding of key commodity process flowsheets and metallurgy.

Requirements :

B.S. in Engineering or Business degree

5+ years of experience selling in the mining industry

Demonstrated ability to grow

Sales / Retail / Business Development jobs

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Site Manager • Roodepoort, ZA

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