Key Responsibilities :
- Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company
- The Account Manager must have a good understanding of the following : -
Client Organisational Structure, Client Environment, Client decision making process, Client’s KPI’s, Client Projects
and Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape.
Provide Clients with continuous Product and Solutions updatesResponsible for the day-to-day management of current Clients, and to generate new businessAchieve Quarterly and Annual Sales TargetsMaintain and grow market share within the Public & Municipalities, Agencies and Parastatals SectorProvide weekly feedback on pipelines and quotations as well as strategic initiatives for projectsConduct and submit monthly sales forecastingUpdate Sales Tools and relevant systems, along with the Customer Information SheetClient calls, Physical visits – all Clients at least once every 2 weeks, minimum of 12 Client visits per weekClient calls : Telephonic – all Clients at least once a week. Must be able to do daily call planning on all Accounts allocatedPrepare and provide Clients with quotations on requestFollow up on a bi-monthly basis on quotations (possible and already distributed)Ensure Client is updated on deliveries and order progress as and when neededDo deliveries if requiredProvide after-sales support to ClientsFollow up on Invoices and PaymentsAttend weekly debtors’ meetingsAttend product training sessionsEnsure internal training is up to date on a quarterly basisAttend sales meetings & marketing eventsAssistance as and when required with tender submissionsAd-hoc requests as and when requiredQualifications Required :
Senior Certificate (essential)Relevant qualification (preferred)Minimum of 7 years’ relevant experience in a senior sales position within the Public & Municipalities, Agencies andParastatals Sector
Technical Knowledge as per below ProductsProduct Knowledge including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & DataCentre Solutions (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell. VM Ware)
Should have achieved a Target performance of more than 75% over the past 3 Years