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Senior Clerk : Retention (Centurion)
AVBOB South AfricaZA30+ days ago
Job descriptionWe are looking for a customer orientated individual to join our Retention team. Under the direction of the Head, you will be responsible for ensuring that all monthly payments are allocated in a timeously manner and to maintain our policy holder’s policies. Handling of daily telephonic and written queries. Investigate and processing of refund requests from policy holders and third parties. Processing of daily correspondence and discrepancy reports. Reconciliation of premiums received from institutions. Assist and train new personnel and report any training needs to the supervisor. Assist the supervisor with all un-allocated amounts on a daily and monthly basis. Contact institutions regarding the surplus or shortage amounts. Grade 12 certificate. 2 – 3 years relevant experience (Long Term Insurance experience will be an advantage). You should be computer literate (MS Office). Good customer service orientated. Good communication and interpersonal skills. Accuracy and figure orientated (reconciliations). Administrative / Management jobs
Job title : Senior Clerk : Retention (Centurion)
Job Location : Gauteng, Cape Town
Deadline : September 28, 2025
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Senior Centurion • ZA
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