Sales Administrator - Office based (Krugersdorp)

Responsibilities : Switchboard :

Answer incoming calls for the marketing and sales department.

Take messages and inform the relevant parties or departments.

Handle queries from customers and head office.

Assist in handling elements of the customer complaint procedure and pass information to the relevant department.

Order Processing :

Ensure price control by comparing orders to system pricing.

Load orders onto the shared drive document for approval.

Process approved orders to head office.

Confirm order delivery and coordinate slot bookings.

Confirm delivery date and time with customers.

General Administrative Duties :

Order stationery and general office supplies, including coffee, tea, cleaning supplies, and water.

Type company documents, letters, and price lists.

Book flights, guest houses, rental cars, etc., for the sales team.

Manage petty cash for the office.

Provide general PA support for the General Manager of Sales and Marketing, including filing, meeting management, and boardroom bookings.

Handle email inquiries, and orders, and ensure requests are passed on to the relevant parties or processed accordingly.

Provide general administrative support for the Sales and Marketing office.

Manage the sales inbox email address.

Handle any other reasonable requests to support the smooth operation of the office.

Qualifications :

Must be fully bilingual in Afrikaans and English

Matric or equivalent; relevant administrative or secretarial certification is a plus.

Previous experience in a similar administrative or receptionist position and in business-to-business sales is essential.

Fully bilingual in Afrikaans and English.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office (Word, Excel, and Outlook).

Strong organisational and time management skills.

Ability to handle multiple tasks and prioritise effectively.

Attention to detail and accuracy in work.

Professional and courteous demeanour.

Ability to work independently and as part of a team.

Flexibility to handle various tasks as needed.

Location :

This position is fully office-based and the person must reside close to Krugersdorp.

This General Admin / Receptionist role is a vital position that supports the Sales and Marketing department, contributing to the efficiency and effectiveness of the team. If you are a motivated, organised, and customer-focused individual who meets the specified qualifications, we invite you to apply and join our dynamic team.