Rental Agent

A leading car rental company is looking for a friendly and service-driven Rental Agent to join their team. The successful candidate will assist customers with reservations, process rental agreements, and ensure a smooth rental experience.

Key Responsibilities :

Greet and assist customers with vehicle rentals

Prepare and process rental agreements and documentation

Explain terms and conditions of rental to customers

Upsell additional services (e.g., insurance, GPS, child seats)

Inspect vehicles before and after rental

Handle customer queries, payments, and returns

Maintain accurate records and work with booking systems

Requirements :

Matric certificate (Grade 12)

Previous experience in the car rental or hospitality industry is an advantage

Excellent communication and interpersonal skills

Computer literate and able to work with booking systems

Must have a valid South African drivers license

Customer-focused with strong attention to detail

Able to work shifts, weekends, and public holidays