Floor Manager

Job Specification : Floor Manager

Position Title : Floor Manager

Department : Operations

Reports To : Store Manager / General Manager

Job Purpose :

The Floor Manager will ensure the smooth operation of the store delivering exceptional customer experiences and driving sales. The ideal candidate will have prior experience in luxury brands excellent leadership skills and the ability to manage operational procedures effectively.

Key Responsibilities :

Customer Experience :

• Ensure every customer receives a premium shopping experience reflective of the brands standards.
• Handle customer inquiries and complaints professionally maintaining the brands reputation.
• Build relationships with VIP clients to drive loyalty and repeat business.

Team Leadership :

Operational Management :

Sales Performance :

Key Requirements :

Experience & Skills :

Personal Attributes :

Additional Requirements :

Working Conditions :

Required Experience :

Manager

Key Skills

Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1