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Sales Manager

Sales Manager

Imforce RecruitmentDurban, South Africa
30+ days ago
Job description

Desired Experience & Qualification

  • Experience : 58 years in sales, with 23 years in a leadership role within homeware, décor, or B2B
  • Leadership : Strong track record of leading and developing sales teams
  • Industry Knowledge : Deep understanding of homeware, curtains, and drapery hardware
  • Communication : Strong verbal and written skills; confident with clients and teams
  • Analytical Skills : Able to spot trends, evaluate performance, and act on data
  • Technology : Comfortable using CRM tools, Excel, PowerPoint, and similar tools
  • Travel : Open to regional and national travel (up to 60%)

Duties

  • The ideal candidate will know the South African retail market wellespecially in home décor, curtains, and drapery hardware.
  • Roll out regional sales strategies in line with company goals.
  • Spot growth opportunities in the local homeware retail market.
  • Adjust strategies as needed to stay competitive and relevant.
  • Lead and support a team of Sales Reps to reach their full potential.
  • Hold regular check-ins and performance reviews.
  • Build team spirit through monthly sessions and shared learning.
  • Build lasting relationships with key retail buyers and decision-maker.
  • Guide the team in closing deals and managing client expectations.
  • Make sure product displays are impactful and accessible to shoppers.
  • Track team performance against sales targets and KPIs.
  • Share regular sales reports, insights, and areas for improvement.
  • Use tools like CRM (e.g. RMT) to stay on top of activity and progress.
  • Keep an eye on market trends, shopper habits, and competitors.
  • Collect feedback from the field and from retail partners.
  • Share insights with Product and Marketing to guide product planning.
  • Manage the marketing / sample budget responsibly.
  • Forecast performance and allocate resources wisely.

    • PROBATION PERIOD AND PERFORMANCE REVIEW

  • Probation : 6 months with close performance monitoring
  • Initial Review : At 3 months to check progress and alignment
  • Annual Review : Post-probation, covering team growth, sales results, and individual impact

    • KEY PERFORMANCE INDICATORS (KPIs)

  • Sales Growth : Deliver at least 30% annual growth in the region
  • Target Achievement : 90% of the team hitting monthly targets
  • Customer Satisfaction : Maintain 85%+ satisfaction rate
  • Product Visibility : Ensure strong placement in a defined % of stores
  • Team Development : 100% of team members have growth plans and regular training
  • Lead Conversion : Improve retail lead-to-sale conversion by X%

    • Location : Durban (or nearby); national travel required

    Reporting To : CEO / General Manager / Head of Strategy

    Reports : Sales Representatives & Merchandisers (if applicable)

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    Sales Manager • Durban, South Africa