IT Administrator

Manage the helpdesk with a strong drive for customer service and etiquette

Allocate projects and enquiries and manage IT office operations in a fast-paced and pressurized environment

Manage and organize the IT office and equipment

Produce daily, weekly and monthly reports

Manage and track IT Budgets, Purchases and general expenses

Co-ordinate client work in terms of SLA and OLA

Conduct all work professionally and in compliance with the Gambling Boards policies and procedures

Work as a team or individually to deliver high quality standards consistently and accurately.

Qualifications : Matric (NQF 4),

IT related qualification (A+, N+, MCSE, IT Diploma / Degree),

verbal and written English skills (NQF 4),

numeracy skills (NQF 4),

service desk qualification or skills, and at least one year general IT experience and one year in an IT administrative / service desk position.