Store Manager

Job Description

About :

Are you a motivated leader with a passion for retail and operations? We’re looking for a Store Manager to oversee the daily running of our Food Stop, located at a busy petrol station in Rustenburg .

Key Responsibilities Include :

• Opening and closing the store and office daily
• Managing staff schedules, attendance, and performance
• Overseeing cash-ups, ATM drops, and financial reporting
• Capturing data and compiling balancing sheets
• Handling stock control, ordering, and receiving processes
• Ensuring cleanliness and hygiene across all areas
• Supporting HR with investigations, training, and disciplinary actions
• Driving customer satisfaction and community engagement

Requirements

Key Requirements Include :

Requirements

Leadership – Ability to inspire, guide, and manage a team effectively. Communication – Clear verbal and written communication with staff, customers, and suppliers. Customer Service – Handling complaints, ensuring satisfaction, and building loyalty. Time Management – Prioritizing tasks and managing daily operations efficiently. Problem-Solving – Quickly resolving issues related to staff, stock, or customer service. Team Management – Scheduling, supervising, and motivating employees. Cash Handling & Financial Accuracy – Managing cash-ups, till slips, and ATM drops. Inventory Control – Monitoring stock levels, expiries, and ordering processes. Attention to Detail – Ensuring accuracy in pricing, data capturing, and reporting. Organizational Skills – Keeping the store, office, and documentation in order. Conflict Resolution – Addressing staff or customer disputes professionally. Sales & Merchandising – Driving sales through effective product placement and promotions. Computer Literacy – Proficiency in Microsoft Office and retail systems (e.g., Smart Fuel). Adaptability – Handling changing priorities and unexpected challenges. Ethical Conduct – Maintaining integrity and professionalism in all dealings. Training & Development – Coaching staff and identifying growth opportunities. Health & Safety Awareness – Ensuring compliance with hygiene and safety standards. Data Capturing & Reporting – Compiling sheets, schedules, and performance reports. Vendor Relations – Maintaining good relationships with suppliers and service providers. Community Engagement – Building positive relationships with local customers and stakeholders.