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Key Account Manager (Express)

Key Account Manager (Express)

ExecutivePlacements.com - The JOB PortalCape Town, Western Cape, South Africa
30+ days ago
Job description

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Recruiter :

Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group EC

Recruiter :

Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group EC

Job Ref : Date posted :

Thursday, June 19, 2025

Location :

Cape Town, South Africa

SUMMARY : POSITION INFO :

Duties include :

  • Main purpose of this role is to ensure that the existing clients receive the utmost attention and customer service at all times.
  • Ensure efficient customer service
  • Queries are resolved quickly, weekly visits to ensure smooth running of operations. i.e. credits are passed, P.O. D’s captured etc
  • Key Account Manager needs to ensure that all client requests have been attended to by the various departments, whether it is CSD, Accounts or Operations
  • Key Account Manager must ensure that any potential sales leads are handed to the Sales Department in order for the department to send a proposal to the prospective client and that the new business is secured
  • Daily Reporting

Minimum Requirements :

  • Matric or Relevant Senior Certification equivalent
  • MS Office Suite (especially Excel)
  • Knowledge of Parcel Perfect billing system
  • Minimum of 5 years Customer Service / Sales experience, preferably from the Logistics Industry
  • Exposure to Courier Systems, Products and Procedures
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Advertising Services

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