To take responsibility for the efficient daily operations and the financial reporting of the assigned property portfolio to increase property value and satisfy tenant requirements.
Centre Management
- Keep abreast of market activities
- Devise a five-year maintenance plan
- Investigates / initiates proposals for refurbishments
- Maintains a hands-on control of projects in hand
- Reviews the building status / grade annually and maintain the standards
Reporting
Provides accurate information in agreed format timeouslyAnalyses of monthly income and expensesMonitors turnover rentalsAnalyses of operating cost on a quarterly basis in terms of the approved forecastsMonitors all municipal and general recoveries on a monthly basisPlanning & Budgeting
Prepares and completes budgets annuallyReviews rentals quarterly and ensure best possible rate achieved and maintainedAssists in formulation of business plans for the Centre(s)Quarterly review and monitoring resultsQuarterly Expenditure / Audits
Sets and motivates Capex / TI philosophy per buildingApproves TI standard specification as recommended by the Project ManagerApproves Capex within authority levelsEnsures we conform to Capex philosophy and proceduresEstimates new operating costsEnsures recovery of operating costs in accordance with Lease termsDebtors & Creditors Management
Regular interaction with Debtors and Leasing departments to ensure appropriate action taken and approve required actionCredit Control Management of arrears, legal action and write-offsCustomer Liaison
New TenantsLease negotiationsMaintenance of tenant relationshipsTenant Management
Deals with correspondence / interaction with tenants as requiredEnsures that leases are timeously renewed, and all vacant space is let and in presentable spaceTenant mixNetworking with Tenants, public and external organizationsNew Tenants
Determines and recommends letting mandatesUndertake lease negotiation and maintenance of tenant relationshipsControls new leases and recordal of sameControls / oversees new installationsExisting Tenants
Renews Lease Agreements timeouslyTenant liaison and public relationsControls / arranges centre promotionsRegularly assess tenants’ turnover, stock turn and merchandising to establish growth needs and trading difficultiesRecord tenant turnover levelsExpense Control
Checks and authorises payments of accountsAuthorises cleaning, consumables, electrical and general maintenance ordersControls municipal payments and recoveries there againstEnsures cost effectiveness and performance of contractorsFinancial Management
Monthly financial statements and reportsAccurate budgeting and reportingPublic Relations
Establishes and maintains sound public relationsAttracts people to the CentreAdvertising materialsMotivates and assists tenants to improve their servicesAssume responsibility for the effective repairs and maintenance of the CentreAssume responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and impalements improvements as necessaryOccupational health and safety complianceThe development of security action pLans, systems and directivesThe management of security officers and cleaning staff on dutyThe establishment and maintenance of emergency preparedness programmeAssume responsibility for the effective management reporting and recordsAssume responsibility for ensuring professional business relations with tenants, suppliers, contractors and trade professionalsEffectively supervises Centre personnel, ensuring optimal performanceAssume responsibility for related duties as required or assigned.Requirements
Minimum 5 years experience as a Property Manager in a retail environment
Bachelor’s degree or equivalent experience preferred
Strategic thinker, capable of developing an overall business plan and overseeing the execution of that plan
Working knowledge of leases, loan documents and other agreements for general responsibilities
Professional reputation; strong industry credibility
Proven effective management experience
Strong financial acumen; experience in developing plans and budgets
Proficient in Microsoft Word, Excel, Office, MDA (Advantageous)
Preferably Estate Agencies Affairs Board Competency Certificate (NQF Level 4)