Territory Sales Manager (Packed)

OBJECTIVE :

The objective of the Territory Sales Manager is to optimize the sales of the company in the area by providing quality customer service and increasing customer satisfaction in a profitable and safe manner.

KNOWLEDGE & SKILLS :

Grade 12 qualification, preferably with a Diploma / Degree qualification (Marketing or Technical) , driver`s license with a reliable car. Three years’ technical and sales experience. Working knowledge of CRM tools is an advantage. Excellent communication, negotiation, relationship building, time management, prioritization, planning, problem solving skills. Customer centric individual. Computer literate (Microsoft Office).

OVERVIEW OF THE ROLE :

• Achieving and exceeding individual business objectives / targets as well as supporting the team to achieve overall team objectives.
• Ensuring that all projects and tasks assigned by management are met on time and in full.
• Forecasting annual activity by estimating the new business that needs to be generated from existing customers in portfolio and new customers in order to achieve targets.
• Ensuring compliance with the sales standards as communicated by the Line Manager.
• Driving company sales by keeping contact with existing customers through visits to find out their requirements.
• Calling on potential and new customers and contracting them.
• Performing demonstrations with appliances and dealer outlets.
• Ensure that the profitability and returns on investment are optimised by controlling expenditure.
• Liaise with Customer Services to ensure the credit management of existing customers.
• Required to develop and maintain an excellent understanding of the key customers / target markets to ensure that their needs are being met and their business is retained.
• Liaise with the Line Manager in terms of forecasting sales targets and ensuring that they are met.
• Required to have a sound understanding of the company as a product, market, applications, competitors, customers etc. ensuring that such information is leveraged to attain sales targets.
• Observe and comply with company policies / regulations that are applicable such as HSSE, MoA, Competition Law.