Internal Client Services - QIRR Independence Manager

This role will be responsible for providing critical support to the firm and its practitioners in respect of all firm independence related matters through :

• Project managing practice reviews quality reviews member firm standards as required both internally and by regulators
• Policy drafting reviewing and maintenance.
• Report writing in relation to response to any internal / external review.
• Liaison with various stakeholders both in the team and with other leaders / monitoring teams.
• Roll-out of client and engagement acceptance independence monitoring program
• Review and reporting of testing material Development of new monitoring activities / updating / refine monitoring activities within the function.
• Supports the implementation of strategy of the QIRR Independence Area in relation to specific area of expertise
• Providing technical and specialized independence support to engagement teams and Service Line Risk Leaders to manage the client portfolio.
• Provide Subject Matter Expert Training both for internal teams as well as to other Service lines.
• Roll-out of new independence requirements to the Firm.
• Develop update and maintain systems templates and processes and manuals.
• Liaising with various service lines and independence teams across Deloitte Africa.
• Provide reporting to DOI on a regular basis.
• Roll-out of communications with respect to subject matter areas and consultation procedures in line with the communication strategy.
• Providing guidance monitoring and supervision of those reporting into the role.

Qualifications :

Minimum Qualifications

CA (SA)

Desired Qualifications

Relevant business-related tertiary qualification :

Minimum Experience

Desired Experience

Additional Information :

Technical Capabilities

Behavioural Competencies

At Deloitte we want everyone to feel they can be themselves and to thrive at workin every country in everything we do every day. We aim to create a workplace where everyone is treated fairly and with respect including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note : The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities which may fall reasonably within the ambit of the role profile depending on operational requirements.

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If youre unsure make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

Remote Work : No

Employment Type : Full-time

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Experience : years

Vacancy : 1