The following Senior position has become available at Bidvest Vericon Outsourcing :
Position : Operations Manager
Location : Shoprite DC Basson CPT
This role reports directly : General Manager
Key Managerial Attributes
- Problem solving
- Excellent Planning and Organizing Skills
- High Customer Orientation
- Financial & Business Management
- Stock Inventory Management
- Attention to Detail
Key Performance Areas
Ensure all operations are carried on in a cost-effective way and according to budget.Communication and monitoring of national financials for all sitesPreparation of Flashes NationallyAssisting the GM in the following :Coordination of Dashboards / Costings and ACB Submissions to Payroll.Sign off costings and monthly proforma invoices.Attendance of resourcing meetings and Interrogation of daily resourcing.Assess incident related claims daily and make sure they are paid timeously.Check and control training costsManaging Operations
Supporting Operations, Services managers on complex operational issues, point of escalation Checking and following up on daily resources model to make sure all sites are resourced accordingly (manpower)attending Weekly / Monthly Operational, Service Level Improvement & Regional meetings.Updating and submission of weekly / monthly site KPIs and Management reports.Weekly meetings with senior services managers to discuss strategy and align on critical operational matters.Compiling of meaningful monthly reports with analytical dataSite visits to do audits on compliance.Do monthly night shift visits on the DC to report and highlight non conformancesEnsure value is added to clients and costs reducedBuilding and maintain client relationship
Assist the Exec and GM with client interactions with : Regional Operations Manager & Site operations manager level when necessary.Weekly regional operations meetings, feedback sessions on operational matters and or shortfallsServe as a link between the client and Bidvest Vericon executive.Escalated critical issues raised by regional operations managers to the executive.Ensure staff are aware of and instructed on expected work quality standards as per SLAContinuous review of project execution package, contract requirementsCommunicate all delays, deviations, interruptions and task completions to the client as and when it occursArrange monthly client meetings to review and improve overall service deliveryManaging health and safety
Conduct monthly risk analysis highlighting possible risks identified in a process on his respective site, together with outcomes of risks and counter plansMake sure all sites conduct safety toolbox talks.Checking compliance as per audit finding and health and safety rules.Audit health and safety file to ensure compliance.Encourage and enforce reporting of near misses .Training and development
Ensure that all staff on site has been adequately trained in all aspects of site specific job descriptionsConduct training need analysis operational matters for all sites and ensure all staff is trained on a continuous basis.Assess quality of training and ensure refresher trainings are conducted as and when SOPs or JDs are updated.Drive submission of training matrix to relevant department.Identify supervisors and train them as 2IC and ultimately services managers.Managing People (IR / HR)
Assist Executive / GM / and Services managers in preparing and conducting misconduct inquiries.Coaching and development of services managers to prepare for next positions.Attend CCMA cases to represent the business.Report critical IR and HR related matters to relevant managers.Do initial screening for recruitment of, SPCs, services managers, and supervisorsEnsure the correct selection of new recruits from the recruitment department together with Service Managers for junior recruitsVet all leave planning approved by Service Manager to ensure overall operations are not jeopardizedQualifications
Matric / Grade 12Computer literate : MS package, i.e Excel and Outlook critical5 Years Proven experience in Operation Management, Warehousing / Retail and / or Supply ChainOperations management and Logistics Management or related QualificationKnowledge of Warehouse Management SystemKnowledge of Six Sigma will be an added advantageAppointments shall be in line with the Company’s Employment Equity Policy
Only shortlisted candidates will be contacted.#J-18808-Ljbffr