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Senior Manager - Sales Strategy and Capability.Group Consumer
MTNRoodepoort, Gauteng, South Africa1 day ago
Job descriptionAct as the Group liaison for sales capability development and performance optimization across all OpCos. Coordinate structured engagements with OpCo sales leaders to assess execution gaps and support local strategy refinement. Drive implementation of localization of group strategies to reflect customer, competitive and regulatory nuances of each market. Design and deploy group-wide sales capability playbooks and frameworks including tools, processes, and performance standards. Oversee the rollout of digital sales platforms, CRM tools, and automation initiatives to drive frontline productivity and customer engagement. Act as a central point of expertise, developing and disseminating group-wide best practices, frameworks and key capabilities across all Opcos. Drive transformation initiatives to modernize the sales function, including migration to omnichannel models and integration of digital sales capabilities. Pilot innovative sales models tailored to underserved, hyper-competitive and high-growth customer segments. Collaborate with technology and product teams to enable the commercialization of new services and offerings. Ensure all sales-related activities comply with group policies, local regulations, and ethical standards. Lead the development of standardized sales operating procedures, KPIs, and incentive structures across the Group. Present strategy updates and performance reviews to Group Executives, Committees and Senior management as required. Build strong collaborative relationships with Group and OpCo-level functions including Marketing, Finance, Technology, Customer Experience, and HR. Education : 4 year Bachelor’s Degree in Business, Marketing, Economics, or a related field (Essential); Master’s Degree in Business Administration (MBA) or equivalent postgraduate qualification (Preferred); Relevant certifications in Strategy, Sales Leadership, or Digital Transformation (Advantageous). Experience : Minimum of 8-10 years’ experience in commercial strategy, sales transformation, or business development, preferably within a multinational or telecoms / FMCG, with at least 5 years in a strategic or sales leadership role; Proven track record in developing and implementing commercial and go-to-market strategies, sales transformation and channel management (retail, distribution, digital), across multiple markets; Familiarity with data-driven sales performance management, KPI frameworks, commercial reporting tools and dashboards; In-depth understanding of consumer and business behaviour in Sub-Saharan Africa, including mobile money, prepaid models, data adoption and digital inclusion; Demonstrated success in capability development, sales enablement, and performance optimization; Experience working across cross-functional teams including Marketing, Technology, and Finance; Strong understanding of digital sales platforms, CRM systems, and sales automation tools; Exposure to working in emerging markets and multicultural environments. Competencies : Strategic Thinking; Commercial Acumen; Analytical Skills; Collaboration & Influence; Execution Excellence; Digital Fluency; Change Leadership; Communication.
Job title
Senior Manager - Sales Strategy and Capability.Group Consumer
Job Location
Gauteng, Roodepoort
Deadline
October 03, 2025
Responsibilities
- Sales Strategy Development and Alignment : Lead the design and continuous refinement of the Group sales strategy, ensuring alignment with overall business objectives and market dynamics across OpCos.
- Proactively monitor and analyse market trends, competitive challenges, and technological advancements across our footprint and globally to identify potential opportunities and threats.
- Work closely with Group Commercial, Marketing, and Technology teams to translate commercial strategy into executable sales plans for different markets.
- Benchmark and analyse best-in-class global and regional sales practices to inform strategy design.
- Translate the Group Strategy into a clear and actionable roadmap with defined KPIs and milestones for in-country execution.
- Ability to use data analytics tools to inform sales strategy, segment targeting, and performance interventions.
OpCo Engagement and Support
Capability Development and Enhancement
Sales Transformation and Innovation
Governance, Compliance and Stakeholder Engagement
Qualifications
Apply Before
09 / 28 / 2025
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Senior Sales Manager • Roodepoort, Gauteng, South Africa
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