German Customer Service RemoteBelieve Resourcing • Cape Town, Western Cape, South Africa
German Customer Service Remote
Believe Resourcing • Cape Town, Western Cape, South Africa
30+ days ago
Job type
- Remote
Job descriptionHandle customer inquiries about TV and mobile products via email and chat; Troubleshoot and resolve technical issues; Keep accurate records of customer interactions; Stay informed about product updates and features; Ensure software updates are compatible with devices; Process repair orders and provide warranty information. Minimum 6 months in a similar role; Strong problem-solving skills; Excellent written English; Proficiency with computers and software systems; Independent and goal-oriented; Bilingual candidates preferred especially German-speaking with a C1 proficiency level.
German Customer Support Specialist
Woodstock
Full-time
24 / 7 Environment
Salary : R25 000. 00 Per Month
About the Client :
Join a leading tech company thats all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment perfect for those who love technology and teamwork.
About the Role :
Step into the fast-paced world of tech support! As a Customer Support Specialist youll be the go-to expert for customers answering their questions and solving their tech troubles via email and chat. If youre tech-savvy detail-oriented and love helping people this role is for you!
Why Work for Them :
- Stay updated and expand your knowledge;
- A great environment that encourages growth and learning;
- Enjoy a dynamic job with annual leave performance reviews and skill-enhancing courses.
Responsibilities :
Requirements :
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Customer Service • Cape Town, Western Cape, South Africa
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