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Franchise Enablement Consultant

Momentum Metropolitan Holdings LimitedCenturion, ZA

30+ days ago

Job description

Job title : Franchise Enablement Consultant

Job Location : Gauteng, Centurion

Deadline : September 30, 2025

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Role Purpose

As our company expands its national short-term insurance franchise network and enhances its franchise value proposition, we are seeking a Franchise Enablement Consultant to support the successful execution of our enablement strategy across the franchise network by embedding the franchise value proposition, driving best practices, promoting technology adoption and ensuring consistent franchise performance aligned with regulatory standards and strategic objectives.

Requirements

Qualifications and Experience

Business related qualification e.g. Business Administration, Insurance, Operations Management, Risk management or related field

RE5 essential

Short-term insurance experience essential

3 – 5 years’ experience in a client facing, operations, training or enablement role

Exposure in supporting decentralised teams or multi-branch operations

Other

Valid driver’s license

Willingness to travel nationally

Duties & Responsibilities

The successful incumbent’s key areas of performance include :

Value Proposition Enhancement & Delivery :

Proactively embed, support, and monitor franchise engagement with the value proposition.

Guide franchises in leveraging the full site of Consult’s operational, Marketing and Compliance support

Build strong relationships with Advisers

Provide tailored support to Franchises

Facilitate regular Franchise check-ins, progress reviews and feedback sessions

Serve as the primary point of contact for franchise enablement, ensuring seamless operational support and guidance.

Franchise Vesting & Capability Development :

Embed and monitor operational standards across the franchise network

Identify performance gaps and collaborate on improvement plans

Monitor franchise adherence to operational standards, identifying areas for improvement and implementing corrective measures where necessary

Identify, assess, and mitigate operational and advice risks within the franchise network to ensure compliance with organisational and regulatory standards

Provide guidance and training to franchises on risk-related policies, procedures, regulatory expectations, best practices and support on the effective use of our technology ecosystem

Investigate incidents and non-compliance and implement corrective actions to prevent recurrence

Conduct regular engagement sessions to track franchise progress throughout onboarding phase and ensure a smooth transition and full integration of business processes

Facilitate knowledge sharing and peer learning between Franchises or Advisers

Contribute to continuous improvement of enablement strategy

Monitor Technology utilisation and troubleshoot user issues

Encourage efficient, tech enabled operations within each franchise

Monitor Technology utilisation and troubleshoot user issues

The successful incumbent must be able to align to a principals-based environment and work in a culture that stands for the following principles :

Client First

Integrity and fairness

Objectivity

Competence

Confidentiality

Diligence

Transparency

Professionalism

Skills and Competencies

Strong Interpersonal and Relationship Management skills

Practical understanding of short-term insurance processes

Excellent communication skills

Tech Savy (Comfortable using InsureTech platforms) and comfortable with training others on digital tools

High attention to detail

Strong sense of initiative and accountability

Deadline : 31st August,2025

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Consultant • Centurion, ZA

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