Ticketing Coordinator

Overview

You are applying for the position of Ticketing Coordinator for company Port Adelaide Football Club . This position is located in Alberton.

Our record of success is unparalleled – 4 Champions of Australia titles, 36 SANFL Premierships, 1 AFL Premiership. Today we compete in the AFL, AFLW and SANFL as a foundation club of the local league. Port Adelaide is the only community football club from outside of Victoria to earn entry in its own right into the national competition. Port Adelaide lives to the charter to compete and win in the biggest competition in the land, representing its community with pride and passion. Proud of all that has been achieved since 1870, and bold in every plan for the future.

About the role

The Ticketing Coordinator will provide comprehensive operational and administrative support to the Ticketing Manager across all ticketing functions for AFL, AFLW and SANFL football programs, hospitality operations, and game day coordination. This role combines ticketing operations support with hospitality sales and service responsibilities, directly contributing to the club's strategic goals of maximising ticketing revenue and achieving record hospitality sales. The Ticketing Coordinator will serve as a key operational link between ticketing, hospitality, and customer service functions while ensuring seamless delivery of all ticketing requirements.

Key responsibilities

• Assist the Ticketing Manager with daily ticketing operations for AFL, AFLW and SANFL matches including opposition club ticketing arrangements, sales and revenue reporting, ticketing inbox coordination, and game day operations
• Process and manage all premium hospitality inventory including seasonal memberships, casual bookings, inventory management, and game day ticketing support
• Conduct customer service and sales calls for ticketing and hospitality clients, coordinate corporate inbox enquiries, and provide solutions to exceed client expectations
• Support ticketing strategy implementation including conversion campaigns, mobile ticketing programs, accreditation processes, and inventory management across all venues (Adelaide Oval and Alberton Oval)
• Develop a high competency level using CRM Salesforce and Archtics to maintain database accuracy and process records for member, ticketing, and hospitality requirements
• Collaborate with Hospitality, Events, Marketing and Membership teams to coordinate campaigns and resolve ticketing issues
• Work at Port Adelaide home games across all competitions, coordinating game day hospitality and ticketing operations while supporting accreditation and access management
• Achieve assigned revenue targets, maintain comprehensive Membership, Ticketing and Hospitality product knowledge, support stakeholder relationships, and complete additional projects as required by the Ticketing Manager

What we’re looking for

How to Apply

Applications for this position will close on Friday, 12 September 2025. To apply for this position, please submit an application addressing the above requirements including a cover letter with a curriculum vitae.

Equal Employment Opportunity

The Port Adelaide Football Club recognises our role in promoting inclusiveness and diversity. We encourage applications from Aboriginal and Torres Strait Islander people, those with caring responsibilities, people from culturally diverse backgrounds, LGBTQIA+ and people with a disability. If you require any adjustments throughout the recruitment process, please reach out to our People Team at No recruitment agencies please.

#J-18808-Ljbffr