Talent.com
Patient Journey Partner
Patient Journey PartnerRoche • Gauteng, South Africa
Patient Journey Partner

Patient Journey Partner

Roche • Gauteng, South Africa
30+ days ago
Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring.

Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters. The Position : Roche thrives by embracing diversity, equity, and inclusion as a vital component of our strategy to directly reflect and serve the communities we support.

Our principle is clear : understanding the diverse needs of people is crucial to driving global healthcare innovation and outcomes.

By championing individuality and delivering extraordinary solutions, we uncover untapped opportunities for transformative impact.

Join Roche—where every voice helps shape the future of healthcare innovation and excellence.

The Opportunity

Roche in Johannesburg is hiring a Patient Journey Partner (PJP) – Neuroscience, based in Gauteng, a pivotal role designed to accelerate better patient outcomes, foster ecosystem-wide engagement, and deliver exceptional value to stakeholders. As a Patient Journey Partner (PJP), you will strengthen Roche's presence within South Africa's healthcare ecosystem, building strong relationships with healthcare professionals (HCPs) and key stakeholders along the patient journey.

You’ll identify areas of improvement across the patient experience, deliver actionable insights, and implement innovative solutions to overcome barriers in care.

This role is dynamic, high-impact, and customer-focused, requiring a blend of strategic insights, cross-functional collaboration, and executional excellence. Your goal is clear : leverage Roche's scientific and industry expertise to deliver life-changing results where they matter most.

Key Responsibilities

  • Align with the Ecosystem : Build deep insights into patient and stakeholder needs, aligning Roche's products, knowledge, and resources to create impactful healthcare solutions.
  • Forge Partnerships : Serve as a trusted partner to HCPs, community leaders, healthcare organizations, and authorities, fostering collaboration that transforms the patient journey.
  • Deliver Stakeholder Value : Amplify the stakeholder experience by optimizing interactions with Roche's portfolio, ensuring measurable value for patients and their communities.
  • Identify Opportunities : Proactively pinpoint systemic challenges in the patient journey and apply fresh, high-impact innovations to drive measurable outcomes.
  • Drive Patient and Stakeholder Outcomes : Unite cross-functional Roche teams to harness the organization's advanced capabilities, navigating barriers and delivering outcomes that improve access to care.
  • Promote Product Success : Ensure Roche's products are utilized appropriately and effectively to maximize patient benefits and build trust with stakeholders.

Key Attributes

  • Customer-Centric Leader : You excel in customer-facing environments, forging influential relationships across diverse healthcare stakeholders.
  • Strategic Innovator : You bring a visionary mindset combined with pragmatic executional capabilities to solve challenges and achieve tangible results.
  • Collaborative Communicator : You know how to effectively engage and inspire trust across diverse and complex healthcare audiences.
  • Agile and Resilient : Thriving in fast-paced environments, you adapt swiftly to shifts in priorities, overcoming challenges with a solutions-focused approach.
  • Qualifications and Experience

  • Required Education : A university degree / NQF 7 in scientific, business, or economic disciplines is essential. An advanced degree in life sciences or an MBA is an added advantage.
  • Industry Experience : A minimum of 5-7 years of experience in the pharmaceutical or healthcare sector, ideally with exposure to the Neuroscience therapeutic area.
  • Expertise in patient journeys, disease treatments, commercial processes, and digital innovation methodologies is crucial.
  • If you're ready to be part of an organization that's reshaping the future of healthcare for millions, apply today and begin your journey at Roche.

    Who we are

    A healthier future drives us to innovate. Together, more than (number missing) employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.

    Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.

    We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

    #J-18808-Ljbffr

    Create a job alert for this search

    Partner • Gauteng, South Africa

    Related jobs
    Corporate Health Manager

    Corporate Health Manager

    People Dimension • Centurion, South Africa
    A leading company in the medical scheme and private healthcare sector is looking for an experienced Corporate Health Manager to join their dynamic Centurion office. The Corporate Health Manager play...Show more
    Last updated: 30+ days ago • Promoted
    Travel Project Manager

    Travel Project Manager

    TLC Worldwide • Sandton, Gauteng, ZA
    Quick Apply
    WE ARE HIRING A TRAVEL PROJECT MANAGER.Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cine...Show more
    Last updated: 3 days ago
    Business Development Manager (HealthcareDevelopment)

    Business Development Manager (HealthcareDevelopment)

    Boardroom Appointments • Kempton Park, South Africa
    Head of Healthcare Development.Business Development Identify and target new business opportunities within the Healthcare sector. Responsible for achieving sales target through lead generation, prosp...Show more
    Last updated: 30+ days ago • Promoted
    Corporate Health Consultant

    Corporate Health Consultant

    People Dimension • Centurion, South Africa
    The Corporate Health Consultant will manage and grow relationships between the Scheme and stakeholders, ensuring exceptional service delivery and client satisfaction. This role is responsible for pr...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Coordinator

    Client Success Coordinator

    Talent Sam • Sandton, GP, ZA
    The Client Success Coordinator is the engine that keeps our client relationships running at full speed.You’ll be the first line of communication for our clients - making sure meetings are tight, fo...Show more
    Last updated: 30+ days ago
    Clinical Associate

    Clinical Associate

    The Legends Agency • Johannesburg, South Africa
    Our client is a fast-growing digital health enterprise dedicated to improving access to quality care for people living with chronic health conditions across sub-Saharan Africa.By combining technolo...Show more
    Last updated: 30+ days ago • Promoted
    Operations & Patient Support Coordinator

    Operations & Patient Support Coordinator

    Talent Sam • Sandton, GP, ZA
    Our Client helps people regain control of their health through functional testing and personalised nutrition.Their mission is to bring clarity and hope to those who have been failed by conventional...Show more
    Last updated: 30+ days ago
    Short-term Broker

    Short-term Broker

    3RC • Boksburg, South Africa
    Build and maintain strong relationships with brokers, financial advisers, and key stakeholders.Drive new business acquisition while ensuring the retention and growth of existing broker portfolios.P...Show more
    Last updated: 30+ days ago • Promoted
    Partner Manager

    Partner Manager

    Performability • Johannesburg, South Africa
    Manage and nurture relationships with fintech and POS channel partners.Drive partner engagement, growth strategies, and commercial outcomes. Deliver premium service experiences and resolve partner q...Show more
    Last updated: 3 days ago • Promoted
    Senior Dealmaker (Services)

    Senior Dealmaker (Services)

    TalentCru • Sandton, South Africa
    To source, evaluate, and present applications for funding and structure deals that contribute towards SBU objectives and industry development goals. This would include performing the complex financi...Show more
    Last updated: 30+ days ago • Promoted
    After Sales Manager / Key Account Manager - OEM

    After Sales Manager / Key Account Manager - OEM

    Dante Personnel • Germiston, South Africa
    Certified / Trade Tested Diesel Technician / Mechanic - completed Apprenticeship with 5 years' experience as a Qualified Technician / Mechanic. Minimum 2 years' experience in Service Management.Year...Show more
    Last updated: 19 days ago • Promoted
    Coordinating Dr

    Coordinating Dr

    Isilumko Staffing (JHB) • Johannesburg, South Africa
    Min 5 years post Community Service.Min 5 years private sector working experience in Private General Practice.Previous experience in international medical assistance or remote medical services and / o...Show more
    Last updated: 30+ days ago • Promoted
    VIP Services Ambassador

    VIP Services Ambassador

    Silverstar Casino (Pty) Ltd • krugersdorp, Gauteng, South Africa
    Our successful VIP Services Ambassadors.Privé guests (face-to-face and telephonically), supplying prompt and complete.Matric (NQF 4), numeracy skills (NQF 4), verbal and written English skills (NQF...Show more
    Last updated: 3 days ago • Promoted
    Account Manager

    Account Manager

    Chainlink SA • Germiston, South Africa
    Account Manager – Retention (Engineering Sector).Engineering / Technical Services.Market-related (based on experience).We are seeking a dynamic and experienced. This role focuses on client satisfact...Show more
    Last updated: 30+ days ago • Promoted
    Occupational Health Nursing Practitioner

    Occupational Health Nursing Practitioner

    Medical Resources Group (Pty) Ltd • Sasolburg, South Africa
    Our client, a reputable occupational health centre, is seeking a dedicated and dependable.Occupational Health Nursing Practitioner. The ideal candidate will be passionate about promoting workplace h...Show more
    Last updated: 30+ days ago • Promoted
    Business Development Manager (Healthcare Development)

    Business Development Manager (Healthcare Development)

    Boardroom Appointments • Kempton Park, South Africa
    Head of Healthcare Development.Business Development Identify and target new business opportunities within the Healthcare sector. Responsible for achieving sales target through lead generation, prosp...Show more
    Last updated: 30+ days ago • Promoted
    Client Partner / Business Development Specialist

    Client Partner / Business Development Specialist

    Decision Inc • Midrand, South Africa
    We are looking for a Client Partner / Business Development Specialist who has a passion for client relations to join our energetic and results driven Decision Inc. Good communication, manageria...Show more
    Last updated: 30+ days ago
    Account Manager

    Account Manager

    TalentLink • Kempton Park, South Africa
    As an Account Manager, you’ll be responsible for driving sales growth, nurturing existing customer relationships, and ensuring the smooth delivery of high-quality service across your portfolio.This...Show more
    Last updated: 30+ days ago • Promoted