Staffing Manager

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better.We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date / Length : 12-month fixed-term contract, with the potential to convert to a permanent

Work set up : Remote

We are looking for a Staffing Manager to serve as the direct line of contact for staffed associates, responsible for delivering all aspects of onboarding, post-placement coaching, support, and ongoing management. This role requires working cross-functionally with internal teams and acting as a key point of contact for both clients and associates. Associates will look to you to ensure they have everything needed to succeed and enjoy a rewarding professional experience. Internal stakeholders will rely on you to uphold a high standard of service and ensure both associates and clients experience a partnership that is supportive, responsive, and exceeds expectations.

This position will operate during standard South Africa hours (SAST / GMT) and is best suited to someone who enjoys structured collaboration and is passionate about people, process, and performance.

What you will do :

Community and Retention

• Work with associates and clients to help ensure a smooth and positive overall experience.
• Make sure associates have a clear understanding of client expectations and have everything they need to succeed.
• Collaborate with associates and clients to address any issues, questions, or concerns as they arise.
• Work through client feedback and assist associates in forming a plan to excel in their role.
• Establish and maintain strong working relationships with individual associates to maintain oversight into important developments in their role and a good understanding of their day-to-day responsibilities.
• Identify areas where further tailored support or learning would be helpful and help coordinate accordingly.
• Contribute to a community where associates feel a strong sense of support and belonging with the companythrough various touchpoints and communications.
• Celebrate important events and milestones with associates and provide support in times of need.
• Communicate client news and updates.

Business Support

Client Management

Qualifications

Education and Experience

Additional Information

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity / expression, sexual orientation, national origin, disability, age, or veteran status.

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