Overview
ISTA Personnel Solutions is a dynamic and fast-growing BPO company specializing in providing top-tier operational support to U.S.-based businesses. We are not a recruitment agency—we act as a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a highly organized Therapy Staffing Coordinator & Recruiter to support a U.S.-based ABA (Applied Behavior Analysis) therapy provider. This role is both people-focused and operations-driven : you\'ll serve as the bridge between families seeking ABA care and the therapists who provide it.
Note : This is a remote role with EST hours, and certain logistical requirements apply.
Key Responsibilities
- Act as the "face" of the organization, engaging with both families and ABA therapists.
- Receive job alerts via Smartsheet and take immediate action by :
- Posting openings on job boards (Indeed, Apploi).
- Sharing opportunities with existing candidates.
- Making targeted calls to potential hires.
- Review client notes carefully to understand family needs and ensure accurate therapist placements.
- Screen candidates for skills, professionalism, and personality fit.
- Balance multiple priorities while maintaining candidate pipelines and meeting client expectations.
- Communicate clearly and persuasively, leaving a strong first impression in every interaction.
- Provide weekly progress updates to the Director of Operations.
Requirements
Experience in healthcare staffing, recruiting, scheduling, or coordination.Excellent verbal and written communication skills.Strong interpersonal skills with the ability to assess and "read" people.Computer proficiency and typing skills; experience with Apploi and Indeed is advantageous.Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.Confident problem solver with strong decision-making abilities.Professional, persuasive, and able to work independently.Leadership qualities and the ability to make sound staffing recommendations.Working Details
Working Hours : EST hours Mon - Fri from 9am to 6pm EST (15 : 00 to 24 : 00 South Africa time, subject to daylight saving changes).Public Holidays : Requires work on South African and US public holidays; SA holiday compensation per BCEA.Internet Requirements : Fixed fibre line with minimum 25 Mbps upload / download; wired Ethernet required.Power Backup : Reliable power backup required to manage load shedding and outages.Work Environment : This is a fully remote role.If you are not contacted within 14 working days, please consider your application unsuccessful.
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