Account Manager III

Job Summary : LexisNexis South Africa is seeking a dynamic and results-driven Account Manager to join our Government Growth and Retentions team. The successful candidate will be responsible for managing and growing relationships with government clients, ensuring client satisfaction, and driving retention and growth initiatives.

Key Responsibilities :

• Client Relationship Management : Develop and maintain strong relationships with key government clients, understanding their needs and providing tailored solutions.
• Retention Strategies : Implement effective retention strategies to ensure high client satisfaction and loyalty.
• Growth Initiatives : Identify and pursue opportunities for account growth, including upselling and cross-selling LexisNexis products and services.
• Client Support : Provide exceptional support to clients, addressing their inquiries and resolving issues promptly.
• Market Analysis : Conduct market research and analysis to identify trends and opportunities within the government sector.
• Reporting : Prepare and present regular reports on account performance, client feedback, and market trends to senior management.
• Collaboration : Work closely with internal teams, including sales, marketing, and product development, to ensure a cohesive approach to client management.

Qualifications :

Strong interpersonal and communication skills.

Personal Attributes :

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