Manager Retail Store

Key Performance Areas

Achieve financial objectives by preparing an annual budget, scheduling expenditures and maintaining branch controls

Maintain proper stock management, i.e. stock controls and reconciliations

Promote high levels of customer satisfaction by addressing customer complaints

Delivering messaging, communications, and programs that inform, influence, and inspire customers. Eg promotional displays

Driving the automation / optimization of digital processes and inventory control platforms

Develop consumer-facing content across a variety of segments to publicise the company's products & brands

Requirements

National Diploma in Business Administration, Commerce, Accounting, or related field

Excellent MS Office skills and knowledge of retail operating systems

Ability to effectively communicate and / or negotiate with high level of proficiency

Experience

5 years related experience in retail sales with a proven track record in a managerial capacity