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Human Resources Manager

Human Resources Manager

LulaBetCape Town, Western Cape, South Africa
30+ days ago
Job description

Job Description

1. Employee Relations (ER) & Industrial Relations (IR)

  • Manage disciplinary processes, grievances, and counselling sessions.
  • Provide expert guidance on IR issues in line with the Labour Relations Act , BCEA , and company policies.
  • Conduct internal investigations and maintain accurate case documentation.
  • Serve as a point of contact for employee queries, workplace disputes, and resolution processes.

2. HR Compliance & Reporting

  • Oversee Employment Equity (EE) reporting and facilitate EEA2 & EEA4 submissions.
  • Coordinate Workplace Skills Plans (WSP) and Annual Training Reports (ATR) for submission to the relevant SETA.
  • Ensure full compliance with all South African labour legislation and company policies.
  • Maintain and update the Employment Equity and Skills Development Committees.
  • 3. Recruitment & Talent Acquisition

  • Manage the end-to-end recruitment process : drafting job specs, advertising, shortlisting, interviewing, and onboarding.
  • Coordinate pre-employment checks and ensure effective integration of new hires.
  • Maintain accurate and updated employment contracts and records.
  • 4. Attendance & HR Administration

  • Monitor employee attendance and timekeeping systems, and manage related queries.
  • Maintain and update employee records including contracts, leave, and disciplinary documentation.
  • Ensure HR administrative processes (filing, record-keeping, documentation) are compliant, efficient, and well-organised.
  • 5. Learning & Development

  • Identify training needs and liaise with training provider.
  • Track training attendance, evaluations, and effectiveness.
  • Align learning initiatives with Skills Development goals.
  • 6. Employee Engagement & Support

  • Act as a confidential and approachable soundboard for employees.
  • Promote positive employee morale, wellbeing, and inclusive culture.
  • Participate in initiatives to enhance employee engagement and retention.
  • 7. Contract & Document Management

  • Draft, issue, and update employee contracts, addendums, and HR letters.
  • Maintain confidentiality and integrity of all employee documentation.
  • Store records on employee files
  • 8. Performance Management

  • Implement and support the company’s performance management framework , ensuring alignment with business objectives.
  • Guide managers Pitt bosses and employees on conducting appraisals, and addressing underperformance.
  • Monitor performance review cycles and ensure timely completion of evaluations.
  • Promote a culture of accountability, feedback, and continuous improvement.
  • Qualifications

  • HR Degree / Diploma or equivalent qualification.
  • Minimum 5 years’ HR generalist experience , with strong focus on Employee Relations and compliance reporting .
  • In-depth knowledge of South African labour legislation (LRA, BCEA, EE Act, SDA).
  • Proven experience in :
  • Managing WSP / ATR submissions.

  • Preparing and submitting EEA2 and EEA4 reports.
  • Handling complex IR cases.
  • Excellent administrative and time management skills — deadline-driven and detail-oriented .
  • Strong interpersonal and communication skills.
  • High level of discretion, integrity, and confidentiality.
  • Desirable Attributes

  • Proactive, solution-oriented, and hands-on.
  • Comfortable working independently.
  • Strong relationship-builder who can manage sensitive employee matters effectively.
  • Passion for continuous improvement in HR practices.
  • Additional Information

    Why Join Us?

  • Competitive Packages : We offer a comprehensive benefits package, competitive salary, and opportunities for career advancement within a fast-growing industry.
  • Collaborative Work Environment : You’ll join a diverse team of professionals who are passionate about innovation and customer engagement.
  • Career Growth : Develop your skills in I-gaming marketing, gain technical expertise, and be part of an exciting, rapidly evolving industry.
  • Challenging and Rewarding Work : Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company.
  • If you’re ready to build something great and make a difference in a company that values innovation, apply today and join us in redefining the gaming experience!

    This is an in-office role in Cape Town.

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    Human Resource Manager • Cape Town, Western Cape, South Africa

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