Hotel Director of Human Resources

Reporting to the General Manager / Executive Committee.

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a senior, newly established role of Director of Human Resources . This is a unique opportunity for a visionary HR leader to define the strategic direction of the hotel's people function and shape a high-performance culture across the organization.

Our purpose is simple yet powerful : to create and inspire memorable experiences.

Our vision : to become Cape Town's most loved hotel.

Our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - guide everything we do. We seek leaders who not only embody these values but also drive them throughout the hotel.

About the Role

The Director of Human Resources will be the senior HR leader in the hotel, responsible for creating and executing organization-wide HR strategy . Reporting directly to the General Manager, you will oversee an HR team, including an HR Manager , and ensure all people initiatives are aligned with the hotel's strategic goals.

This role combines high-level strategic leadership with deep operational insight into hotel HR. You will partner with the executive team to drive initiatives that enhance employee engagement, talent development, and organizational performance , positioning The President Hotel as a top employer in luxury hospitality .

Qualifications & Criteria

10+ years senior HR leadership experience , with at least 5 years in a large hotel or luxury hospitality environment (essential).

Hotel HR experience is critical as this role requires understanding the unique demands of a 24 / 7 luxury operation, multiple departments (Front Office, Housekeeping, F&B, Banqueting), shift-based teams, and high seasonal fluctuations . Success depends on aligning people strategy with guest experience, operational performance, and service excellence .

Proven success in developing and executing HR strategy that drives organizational growth and operational effectiveness.

Strong knowledge of labour law, HR compliance, and hospitality-specific practices .

Demonstrated experience in building high-performing HR teams and coaching HR leaders (e.g., HR Managers).

Expertise in organizational design, succession planning, leadership development, and change management .

Strong strategic thinking, executive presence, and stakeholder management skills.

Excellent communication, negotiation, and interpersonal skills.

Must hold a valid South African ID.

Key Responsibilities

Define and lead the hotel's overarching HR strategy , aligning people initiatives with business objectives.

Oversee the HR function , including HR Manager and HR team, ensuring operational delivery and strategic alignment.

Drive initiatives around talent acquisition, leadership development, succession planning, and workforce planning .

Cham