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Salon Manager - Westrand

Salon Manager - Westrand

Dis-Chem PharmaciesJohannesburg, ZA
5 days ago
Job description

Job title : Salon Manager - Westrand

Job Location : Gauteng, Johannesburg

Deadline : October 24, 2025

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Job Description

  • Dis-Chem Pharmacies Salon has an opportunity available for a Salon Manager to join the team. The main purpose of this role will be to ensure that the salon perform according to Dis-Chem Salon Policies and Procedures.
  • Promote the Nail and Beauty salons and ensure monthly targets are achieved. Help promote retail sales of products, specifically Bionike, Payot and Dis-Chem exclusive products. Ensure salon team members are fully trained, managed and rosters are adhered to

    • Minimum Requirements

    Essential :

  • Matric or equivalent Senior Certificate
  • Relevant Beauty or Nails Certificate or Diploma (NQF4)
  • Previous Hair Stylist experience
  • Previous Management experience

    • Job Description :

  • Manage the salon`s marketing and promotions.
  • Recruit new customers for the salon and ensure that team members adhere to recruitment quota.
  • Plan, implement and follow ups must be done regarding promotions.
  • Adhere to marketing and promotional procedures.
  • Implement strategies to achieve set monthly salon and personal targets, for salon staff
  • Assist employees in the salon to achieve monthly product and service targets.
  • Ensure correct pricing of all products and services on offer.
  • Manage and maintain the daily salon administration.
  • Review daily salon paperwork which includes but are not limited to daily sheets, financial records, ensure salon invoices gets paid, birthday list, etc.
  • Keep accurate inventory counts of in-store product use to ensure accurate stock levels according to salon needs.
  • Assist with treatment bookings.
  • Assist with treatments when short-staffed.
  • Control the salon`s stock ordering and report any discrepancies to the Regional Salon Manager.
  • Ensure full retail and consumable offerings are available to clients for purchase at all times and keep accurate inventory of product lines and act accordingly.
  • Report products that are out of stock to the Regional Salon Manager.
  • Maintain retail consumable stock rotation within the salon.
  • Adhere to stock standard operating procedures and ensure that all team members adhere to set procedures.
  • Maintain accurate salon stock merchandising
  • Report general maintenance and faulty equipment to the Regional Cosmetic Manager.
  • No delegation of orders may be made to other team members.
  • Manage daily operations within the department.
  • Manage team members and the physical upkeep of the salon and its equipment.
  • Report any faulty salon equipment and / or fitments to the Salon Regional Manager.
  • Ensure that all relevant equipment is in a working condition and clean at all times.
  • Manage the salon`s merchandise and the accurate pricing of products and services on offer.
  • Report all client compliments, complaints and concerns to management as soon as possible.
  • Manage KRONOS and leave applications for all salon team members including all relevant payroll activities.
  • Ensure daily, weekly and monthly reports get generated as requested.
  • Manage team member’s performance, employee changes and total employee members for your designated salon.
  • Ensure availability of team members during leave periods (traveling staff)
  • Assist the Cosmetic Manager / Regional Salon Manager with corrective action and counselling when needed. Employees must receive planned training and ensure to request feedback from employees whom attended training.
  • Supervise team members according to Dis-Chem standards
  • Ensures team members conduct themselves professionally and follow Dis-Chem salon standard operating procedures.
  • Manage salon promotional activities.
  • Report any faulty salon equipment and / or fitments to the Store Manager and / or Regional Salon Manager.
  • Build and keep a strong client base and ensure customer satisfaction.
  • Greet and interact with clients in a warm and friendly manner.
  • Resolve all customer complaints and issues in a polite and apologetic manner and make every attempt to resolve the client dissatisfaction.
  • The maintenance and up-keep of the salon must be in accordance with Dis-Chem standards and operating procedures.
  • The salon area must be neat and uphold Dis-Chem standards throughout the day.
  • Report customer compliments and complaints to the Regional Cosmetics Manager
  • Housekeeping must be in accordance to Dis-Chem standards. Make sure the Salon is always clean and tidy.
  • Adhere to Dis-Chem Policies and Standard Operating Procedures.
  • Adhere to Health and Safety rules and regulations.
  • Adhere to the Dis-Chem uniform and personal appearance policy.

    • Competencies

    Essential :

  • English – Read, write, speak and understand.
  • Interpersonal skills
  • Analytical Skills
  • Attention to detail
  • Time Management
  • Have the ability to assess the needs of the client. Be patient and pay attention to detail. Be able to understand client’s needs. Trustworthy and hones
  • Have the ability to builds trust and rapport with clients and staff by being approachable, attentive, and empathetic
  • Be deadline and target driven. Maintain a neat and hygienic personal appearance at all times. Manages daily operations efficiently, even under pressure or during busy periods.
  • Have the ability to Provides clear instructions and feedback to salon staff, fostering a positive and productive work environment.
  • Have experience with basic computer skills (Word, excel and Outlook), numerical skills and skin / body technical equipment. CRM and QlikView System

    • Special conditions of employment :

  • Be able to work retail, flexi hours and be able to work overtime on short notice.
  • Be able and willing to work retail hours and other operational requirements.
  • Must be fit and be able to physical job requirements.
  • South African Citizen
  • MIE, clear criminal and credit
  • Driver’s license and / or own reliable transport

    • Remuneration and benefits :

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

    • Closing Date  10 October 2025

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    Manager • Johannesburg, ZA

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