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Camp Manager / Field Guide Couple

Camp Manager / Field Guide Couple

Wild Dreams HospitalityJohannesburg, Gauteng, South Africa
2 days ago
Job description

This is a luxury lodge located within the Mluwati Concession of the Kruger National Park, and forms part of an exclusive group that prides itself on delivering exceptional hospitality experiences.

Camp Manager Requirements :

  • Minimum 3 years experience in camp or lodge management
  • Strong leadership, interpersonal, and crisis management skills
  • Must demonstrate maturity, professionalism, and excellent communication skills
  • Valid drivers licence and off-road driving proficiency
  • First aid training and basic mechanical / electrical knowledge are beneficial
  • Proficient in Microsoft Office
  • Knowledge of Kruger Park geography preferred
  • Familiarity with South African tourism regulations and Acts
  • Fluency in English; Shangaan or related African language advantageous
  • Knowledge of foreign languages would be advantageous
  • Warm, professional, and guest-centric demeanor
  • Adaptable, resilient, and composed under pressure
  • Passionate about flora, fauna, and cultural engagement
  • Capable of working independently, handling pressure, and taking full responsibility for tasks

Camp Manager Responsibilities :

  • Operational Management
  • Guest Experience
  • Staff Leadership
  • Financial Oversight
  • Compliance & Sustainability
  • Health & Safety
  • Reporting & Communication
  • Continuous Improvement
  • Field Guide Requirements :

  • Valid South African Guides Licence and PDP
  • FGASA NQF 4 with Backup Trails (Lead Trails beneficial)
  • DEAT Registration (Mpumalanga)
  • Minimum 3 years Big 5 experience as a Field Guide / Ranger
  • Valid First Aid certificate to handle trauma care
  • Strong communication, hosting, and interpersonal skills with outgoing personality
  • Self-disciplined, punctual, and respectful team player
  • Basic vehicle maintenance and radio communication knowledge
  • Cultural awareness
  • Must have an in-depth knowledge of local wildlife, bird species and plant life
  • Field Guide Responsibilities :

  • Conduct game drives, bush walks and other immersive wildlife experiences, ensuring the safety of guests
  • Sharing knowledge of wildlife, bird species, plant life, community, ecology and conservation with guests
  • Interact professionally with guests and provide excellent customer service
  • Hosting of guests at meals and / or for drinks
  • Discretely communicate guest preferences and special requirements that were not yet recorded, to the camp manager promptly
  • Service of food and beverages according to hygiene standards
  • Vehicle and equipment maintenance
  • Must be familiar with SANParks rules and regulations related to the reserve
  • Comply with game driving protocols
  • Provide emergency response if necessary, in accordance with company procedures and first aid protocols
  • Camp support (transfers, animal control, guest luggage, maintenance)
  • Rifle handing in accordance to protocols
  • Benefits

  • Live in-position with accommodation
  • All meals on duty are included
  • 7 consecutive days off per month
  • 21 consecutive days annual leave per year
  • 5% compulsory provident fund contribution
  • This is a live-in position.

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    Field Guide • Johannesburg, Gauteng, South Africa

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