Customer Relations Manager (motor industry)
On Line PersonnelGqeberha, Eastern Cape, South Africa14 days ago
Job descriptionConduct analysis Identify Top customers to target and nurture relationships Competitor analysis / intelligence PowerPoint presentation to corporate decision makers based on data analysis / customer requirements Presentation in terms of product, packages offers, value propositions Compiling proposals Will handle and run all events Determine target audience for marketing interventions Planning and organising ride and drives; factory tours; track days New product launches Product placement Corporate Days Actively pursuing networking activities Planned visits to existing customers CRM management – birthday / anniversary calls etc Manage the CRM database and processes to ensure the data is regularly cleansed and effectively used in loyalty and conquest activities Frequent communication with customers in terms of new product launches, new features, ventures etc Invitation to exclusive events for top customers, i.e. awards dinner etc Involvement in Corporate Wellness Days Customer education days, i.e., optimal driving positions, safety, anti-hijack courses etc Attend Training Programme Attend annual corporate sales conference to discuss new market trends and reflect on lessons learned and knowledge sharing Lead planning, campaign planning and the co-ordination of lead management process Correct administration and documentation for audit purposes
Customer Relations Manager (motor industry)
Ref : 5104
Location : PE / Gqeberha
Salary : R20000 per month commensurate with qualification and experience + incentive, medical aid and provident
Email your CV to
Qualifications / Requirements
- Grade 12
- Minimum of 3 years experience in the motor retail / wholesale sales environment, dealing with corporate customers
- Matric essential
- Valid drivers license
- Exceptional communication and presentation skills
- Strong CRM skills
Key Performance Areas
Prospecting
Marketing
Relationship management
Training
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Manager Industry • Gqeberha, Eastern Cape, South Africa
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