Restaurant Manager

Overview

The Restaurant Manager at Dream Hotels & Resorts is responsible for overseeing the daily operations of the restaurant and bar at Le-Franschhoek Hotel & Spa. As a key member of our team, you will ensure exceptional service standards in line with our 5-star expectations. We are looking for a dynamic individual with a passion for hospitality, a refined understanding of wines, and a strong knowledge of whiskeys to elevate the guest experience and lead the team with professionalism and flair.

Key Responsibilities

• Manage and coordinate all restaurant and bar operations, ensuring seamless guest service at all times.
• Maintain and uphold the highest service and hospitality standards in line with the propertys 5-star positioning.
• Lead, train, and motivate the restaurant and bar team to deliver exceptional service consistently.
• Curate and manage the wine list and whiskey offerings, ensuring relevance, quality, and profitability.
• Provide expert guidance and recommendations to guests on wine and whiskey pairings.
• Ensure compliance with health and safety regulations, liquor licencing laws, and hygiene standards.
• Oversee inventory management, cost control, and supplier relationships for bar and restaurant stock.
• Address and resolve guest concerns and feedback promptly and professionally.
• Coordinate with kitchen, events, and front office teams to ensure alignment and smooth service delivery.
• Contribute to menu planning and beverage promotions in collaboration with the Executive Chef.
• Prepare and present regular operational and financial reports to the General Manager.

Key Duties

Theoretical Knowledge

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