What You'll Do
- Support account managers with administrative coordination tasks
- Track inventory levels, coordinate restocks, and handle purchase order (PO) processes
- Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP)
- Manage email inboxes, scheduling, and administrative priorities
- Engage with customers and community members via forums, comments, and DMs
- Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.)
- Assist with operational and hands-on tasks requiring strong technical skills
- Maintain accuracy and attention to detail when working with reports and tracking systems
What We're Looking For
At least 1 year of online / remote work experience (required)Proficient / advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization)Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics not required but preferredExcellent written communication skills and strong organizational abilitiesAbility to manage multiple priorities effectively in a fast-paced environmentComfortable working with inventory, order management systems, and data reporting platformsBonus points if you have technical experience supporting operational processes or product-based businessesTechnical Requirements
A laptop or desktop with at least an i5 processor (or Mac equivalent)A reliable internet connection with at least 15 Mbps download / upload speedA quiet, dedicated workspaceWhat We Offer
100% remote work — work from anywherePerformance reviews and growth opportunities within our teamPaid time off to support your work-life balanceAccess to learning tools and regular feedback to fuel your career developmentA collaborative and supportive work environment where your contributions truly matterLocation : Cape Town, Western Cape, South Africa
Salary : $1,000.00-$1,300.00
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