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Technical Business Analysist

Technical Business Analysist

The Employment ChannelJohannesburg, South Africa
29 days ago
Job description

Key Responsibilities Business Analysis and Requirements Gathering :

  • Engage business units (Procurement, Sales, Finance, Operations) to understand and document business processes and pain points.
  • Translate business needs into detailed functional and technical specifications.
  • Develop use cases, user stories, process maps, and data flow diagrams.
  • Analyse and model current vs. future state processes to identify automation and optimization opportunities.

Technical and Systems Analysis :

  • Evaluate and document integration needs across ERP, BI, WMS, and cloud platforms.
  • Collaborate with developers and systems architects to design feasible, scalable solutions.
  • Validate system designs against business requirements.
  • Project Management :

  • Support or lead IT project planning and execution, including scoping, scheduling, and budgeting.
  • Manage small-to-medium sized IT initiatives end-to-end (e.g., reporting dashboards, workflow automations, system enhancements).
  • Track progress, manage risks / issues, and report on milestones.
  • Work with external vendors and internal teams to coordinate deliverables.
  • Testing and Quality Assurance :

  • Define test scenarios, coordinate UAT, and validate outputs against expected outcomes.
  • Work with QA resources to ensure issues are logged, tracked, and resolved
  • Change Management and Support :

  • Support training and onboarding of users to new systems and processes.
  • Act as a subject matter expert for implemented tools and platforms.
  • Develop documentation, SOPs, and support guides.
  • Educational :

  • Bachelors Degree in Information Systems, Computer Science, Engineering, Business, or related field.
  • Project management certification (Agile, PMP, PRINCE2) is a strong plus.
  • Experience :

  • 35+ years in business analysis or systems analysis within IT environments.
  • Experience in managing or coordinating technical projects.
  • Familiarity with ERP systems, databases, APIs, and BI / reporting tools.
  • Technical and Soft Skills :

  • Proficient in requirements gathering and documentation (BPMN / UML / BRD formats).
  • Strong SQL / data analysis skills or exposure to tools like Qlik, Power BI, or Tableau.
  • Good understanding of software development life cycles (SDLC, Agile).
  • Confident stakeholder engagement and presentation abilities.
  • Detail-oriented with strong analytical and organizational skills.
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    Technical • Johannesburg, South Africa

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