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Service Business Operation Leader South Africa
GE HealthcareJohannesburg, ZA3 days ago
Job descriptionThe Service Business Operations Leader will drive business processes and own the wing-to-wing P&L for GE HealthCare Services, Southern Africa region. He / she will work cross-functionally to drive first class service contract process execution, data accuracy, billing excellence and P&L productivity. Oversee customer contract management in the Service ERP (contract addition, modification & deletion) Timely and accurate billing of customers for contract and non-contract services Manage data quality in the various Service ERPs / Tools (Installed Base, Contracts, Warranty) Drive Service End of Life processes Work with local and regional teams to identify, execute and monitor P&L productivity initiatives Provide analytical and operational reporting to drive execution of revenues and costs Support Finance team during month, quarter and year-end financial closing Support cash collection through timely resolution of customer invoicing disputes in coordination with Service Sales and Field Service teams Follow the GE Healthcare Quality Policy and procedures, maintain effective quality systems compliant with applicable norms. Promptly escalate any quality or integrity issues. Ensure compliance with regulatory requirements Bachelor’s degree in Business or related field of study Progressive work experience in a business environment Demonstrated ability to challenge the status quo and drive process improvement Strong analytical and quantitative skills : Ability to clearly link financial results to operational performance drivers, generate alternatives and drive positive change Excellent verbal and written communication skills Strong interpersonal skills Sales / Retail / Business Development jobs
Job title : Service Business Operation Leader South Africa
Job Location : Gauteng, Johannesburg
Deadline : October 23, 2025
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Service Business Operation Leader South Africa • Johannesburg, ZA
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