IT Support

Greys PersonnelSandton, South Africa

23 days ago

Job description

Key requirement

Matric and valid driver's license
A+ and N+ certifications
Fluent in English
Proficiency in Microsoft Teams
Prior experience in ICT support
Strong communication and interpersonal skills
Familiarity with SIEM, vulnerability scanning, SOC operations

Key responsibility

Provide first line technical support via phone, email and in person

Install, configure and maintain desktops, laptops, printers and peripherals

Troubleshoot and resolve issues with operating systems, applications and networking

Log, track and update all support requests in the helpdesk system

Escalade unresolved issues to 2nd / 3rd line support or vendors when required

Perform routine system checks, updates and preventative maintenance

How to apply :

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It Support • Sandton, South Africa

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