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Debtors Accountant

Debtors Accountant

OttoBauthenticJohannesburg, South Africa
22 days ago
Job description

Job Summary :

  • You will be responsible for managing and optimizing the debtors' ledger, ensuring timely collection of outstanding debts, resolving customer queries and processing payments efficiently.
  • This role requires an eye for detail, strong communication skills, a proactive approach to problem-solving, and the ability to work collaboratively with internal teams and external clients

Key Responsibilities :

Debt Collection :

  • Implement effective debt collection strategies to minimize outstanding debts.
  • Contact debtors via phone, email, and written correspondence resolve payment disputes.
  • Maintain accurate records of all communication arrangements with debtors.
  • Monitor and follow up on overdue accounts, initiating legal and debt insurance action when necessary.
  • Send out monthly statements to all debtors.
  • Payment Processing :

  • Receive and process payments from debtors, ensuring accuracy and compliance with company policies.
  • Reconcile payments received with outstanding invoices and update the debtors' ledger accordingly.
  • Collaborate with the debtors to resolve any discrepancies or issues related to payments and escalate any unresolved matters to management for intervention and assistance.
  • Debtors Ledger Management :

  • Maintain and update the debtors' ledger with accurate and up-to-date information.
  • Allocate all payment in accordance with customer remittances.
  • Perform regular reconciliations of the debtors' ledger to ensure accuracy and completeness.
  • Generate reports on outstanding debts, aging analysis, and collection performance for management review.
  • Customer Service :

  • Provide excellent customer service to debtors, addressing inquiries and concerns in a professional and timely manner.
  • Work closely with internal stakeholders, including sales and customer service (operations) teams, to resolve customer issues and improve debt collection processes.
  • Attending regular meetings with debtors to build relationships and resolve queries.
  • Compliance and Documentation :

  • Submission of monthly reports required by clients.
  • Ensuring compliance with relevant debt insurance processes for non-paying customers.
  • Following the Maintain proper documentation of all debt collection activities, including correspondence, payment agreements, and legal proceedings.
  • Process Improvement :

  • Identify opportunities to streamline debt collection and payment processing procedures.
  • Implement improvements to enhance efficiency, accuracy, and customer satisfaction.
  • EDUCATION

  • BCom degree (undergraduate) Finance, Business Administration, or a related field.
  • EXPERIENCE .

  • Proven experience (3-4 years) working in debt collection and payment processing roles.
  • Excellent communication and negotiation skills.
  • Proficiency in Microsoft Excel
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Problem-solving skills and a proactive approach to resolving issues.
  • Ability to maintain confidentiality and handle sensitive information with integrity
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    Accountant • Johannesburg, South Africa

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