REQUIREMENTS
- Matric or similar secondary qualification
- Experience in a similar role
- Min 10 years experience in a management role
- Manage, mentor and increase skills of sales employees
- Ability to achieve the growth required by the sales team
- Understand the customer requirements and expectations
- Experience working with products similar to tiles, counter tops, vanities, wall claddings, tables etc.
- Experience managing staff in a showroom environment and managing external sales representatives calling on professionals like architects, designers, construction companies within the Residential and Commercial Sector
DUTIES
Managing the external sales team and the customer service teamAchieve growth and hit sales targets by successfully managing the sales teamProblem solving with sales team on customer issues, factory issues and performance issuesMaximize team potential by assisting and coaching, as well as conducting performance reviewsAssist with the customer service figures and manage the overall sales figuresOverseeing the activities and performance of sales teamAssisting in opening doors where possibleRecruiting for external sales team and customer serviceUnderstand the ideal customers and their needsBuilding and promoting strong, long-lasting relationships for repeat business opportunitiesExtensive liaison with the factory and marketing teamImplement a strategic plan that expands the companys customer base, and ensures the best presence in the marketplaceIdentify improvement areas for the team and arrange relevant and ongoing trainingsBe the leader and sounding board for the teamManage client issues ensuring the best outcomesSalary : Market related basic salary plus override commission on sales
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