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Operation Support Resource

Operation Support Resource

PayTech Nexus LtdJohannesburg, Gauteng, South Africa
30+ days ago
Job description

JOB TITLE : Operation Support Resource

TERM : 12 Months

LOCATION : Johannesburg

RELEVANT EXPERIENCE : 7+ years experience

MANDATORY REQUIREMENTS

  • : Understanding of fraud prevention tools; Knowledge of payment systems

PURPOSE OF JOB

To provide backend or customer-facing operation support within a financial institution

TASKS

Core Responsibilities and Accountabilities

  • Assessment and reviewing of reconciliation and settlement processes.
  • Design - New process of reconciliation including reconciliation repository and traceable audit
  • Development - Implementation and execution of reconciliation process and product.
  • Reconciliation Go-Live
  • Daily run of reconciliation process for the Bank
  • Reviewing these processes periodically (e.g., every quarter)
  • Updating process and training material :
  • a) Training of new Client reconciliation team members

    b) Preparing and delivering handover and documentation to the Client team(s)

    Knowledge and Experience

  • Knowledge of payment systems
  • Familiarity with operations management systems
  • Understanding of fraud prevention tools.
  • Strong analytical skills for dispute resolution
  • Customer service experience
  • Attention to details for compliance and data accuracy
  • #J-18808-Ljbffr

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    Resource • Johannesburg, Gauteng, South Africa

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